This live chat WordPress plugin gives you a convenient way to interact with your visitors & help them with their queries. You can add a chat box on your website. With this chatbox, the visitors can easily ask any question by simply text you.
Additionally, you are allowed to edit all fields of the box & decide which fields you want to show. Also, you can place this box on screen wherever you want.
Moreover, the plugin comes with a user-friendly admin panel where you can manage all the chat logs. You can even see the date & time of the chat along with the city or country name of the visitor.
Features Of WP Flat Visual Chat Plugin –
In the frontend, you can show a chat box to your visitors on the website. This chatbox provides an easy interface to the customers. They can fill all the fields like name, email id etc. & simply ask a question in case of any query.
Powerful Backend Panel
The plugin comes with in-built backend panel where you can manage all the settings related to the chat box.
Hence, you can manage the following options –
- You can manage fields of chat box like – Username, your email, your phone etc. You are also allowed to add more fields to the box.
- Set the chatbox position, color, width, height, background color etc.
- Edit the colors of the following elements – field text, icon, scrollbar, loader, bubble text, field background etc.
Manage Chat Logs
The plugin automatically saved all the conversations which you have done with customers in the chat logs section. Therefore, you will have a complete record of your chats which you can also see in future if needed.
If Operator needs any help to solve customers query then, he can easily transfer the chat to another team member.
Visually Guide Customers
With this feature, you can visually guide your customers. You can directly take them to the item they are looking for on your website.
Canned Messages Feature
The plugin provides you with some pre-defined canned messages. You can use these messages as a response to some common questions of customers.
Some More Features –
- Add sound notifications on a new message.
- The plugin contains contact form which appears on screen if no operator is online.
- Provides live Ajax chat support to the visitors.
- The operators can automatically detect that on which page a reader is right now & can initiate the chat by offering help to them.
Additional Features –
- Fully Responsive.
- Easy Installation.
- WPML Ready.
- Automatic Updates.
- Import & Export Of Data.
- Compatible With Browsers Like – IE9, IE10, IE11, Firefox, Safari, Opera, Chrome, Edge.