Nowadays everyone is giving free support to their clients. Anyone can get a numerous number of users by giving proper support to the clients.
So, you can also create a support system with this support PHP script. It also comes with multiple features like live chat, powerful admin panel to manage the clients.
Further, admin can also give online support on smartphones.
Main Features Of Support PHP Script
Powerful Admin Dashboard
This script comes with the powerful admin panel which helps you to manage your complete support software with ease. Also, can track the following things:
- Total Active Chats
- Total Messages
- Number Of Visitors
- Stats Of Support Ticket
Tracking Online Visitors
In this PHP script, you can track all the details of the online visitor. AS you can track and take some actions according to the visitor’s choice. From the dashboard you can track the following details:
- Referrer Link
- Operating System
- IP Address
- Date Of First Visit
- Last Activity
Live Support Chat System
With the help of this support PHP Script, you can create powerful yet easy to use support system for your valuable clients with live chat. As it will generate a separate ticket for every client.
Give Support On Your Smartphone
The developers are very experienced and take every step to make the support system easy to the company as well as the users.
So, it comes with the mobile support system. The admin can easily download the application and give support directly from the mobile. The application will available at Android and IOS store.
File And Image Manager
The admin can upload the multiple files from the dashboard and also can manage these files for sharing with clients and giving support with the image and videos.
There is another interesting feature in this support PHP script is Chatbot integration. this system will automatically start support with premade answers until you will pick up the chat.
Create Unlimited FAQ Articles
In this PHP script, you can create articles for your client’s support. Also, can create a FAQ system for your client. So, clients can read articles and get knowledge.
Add Departments And Manage Them
Here, the admin can add a new department of your company. So, the generated ticket will be redirected to the respective department of the query.
the admin can backlist any client with their particular URL. If they continuous misbehave with your staff.
Create Custom Fields
Further, the admin can create unlimited custom fields from the dashboard. For creating a new field you can fill the followings details:
- Add title and slug
- Select the department
- Add the location
- Select the field type
- Easy Installation
- Full Responsive
- Custom Styles
- Group Chat
- PayPal Checkout
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