With this live chat WordPress plugin, you can allow customers to ask any kind of questions regarding your services via live chat box. Hence, you can instantly provide a complete solution to customers for their problems on your website.
In addition to this, the plugin provides you with several advanced features such as customizable chat widget, offline form, powerful admin dashboard & so on.
Key Features Of Live Chat WordPress Plugin –
Display Chat Box On Specific Pages
This live chat WordPress plugin allows you to select specific pages of your website, on which you want to show a chat box.
Use Of Collector Card
With this plugin, you can replace a pre-chat form & directly start a conversation with visitors. This approach attracts more visitors as they can chat without filling a form.
Besides that, once the customer is in conversation you can ask him to fill a form with required fields like name, email, & more. Therefore, with this feature, you can get more details of visitors during the chat.
Resolve Queries With Multiple Operators
This WordPress plugin has functionality that 100 users can chat at one time. Thus, you can create your own team to answer customer’s questions together through only one chat box.
The plugin automatically sends email notifications to admin, whenever customers start a new chat or send an offline message on a website.
Display Offline Form
This user chats WordPress plugin lets you display a contact form on your website for visitors when no one is online. Consequently, visitors can leave their question or message by filling all the required information asked in a form.
Chat History Of Customers
With this plugin, you can enable visitors to view their earlier conversations, whenever they come back to your website.
Fully Customizable Chat Box Widget
This customer chats WordPress plugin allows you to fully manage the visibility of a chat box on your website. Thus, you can customize the following types of settings –
- Set the chatbox color, size, position (bottom left or right), background color & so on.
- Customize the background and foreground color for ‘Submit Button’.
- Add fields in a chat box as per your choice like name, email, etc.
- Display different chat box headers such as before chat header & in-chat header.
- Further, display different messages with the chat box, for instance, a welcome message, offline message, etc.
Get Complete Details Of Customers
You can get complete details of an ongoing chat visitor like browser type, device info, country, local time, etc with the help of ‘Visitors Extension’.
Hence, you just need to install this extension. After that, you will be able to see customer details on the right side of your screen along with a location finder Google Map.
This Live Chat Unlimited WordPress plugin is fully compatible with GDPR compliance & helps you to protect your website from unauthorized access. Thus, you can ensure customers that their personal details are fully secured on your website.
More About Live Chat WordPress Plugin –
- This plugin provides you an option to hide the chat box on your website when you are offline.
- You can allow your customers to continue the ongoing chat, even after they left off.
- This plugin has a full SSL (Secure Socket Layer) support & helps you to encrypt all messages of your customers.
Additional Features –
- Fast page loading
- Provides free updates
- Full customer support
- Documentation & FAQs
- Supports PHP 7.2 & WordPress 5.1