Knowledge Base WordPress Plugin assists you to create and manage user self-serviced helpdesk. It contains the online library of information about a product, service, department, or topic. Your user’s queries are decreased by using this plugin.
Users usually consider the knowledge base as a source of
- Customer Support Centers
- Extensive FAQs
- Products Or Service & Internal Company Documentations
- Wiki And Much More
Features Of Knowledge Base WordPress Plugin
Live Article Search
By using this plugin, you can create a live search option by which your user can easily search any article, that is available on your website.
Settings In Live Search Section
- Placeholder – You may change live search field placeholder.
- Hide Button – Option to hide the search submit button.
- Placement – Decide the place where you want to show search option like on the main page, category page, single page etc.
- Disable Live Search – Live search result can be disabled.
Drag And Drop Articles
By using drag and drop feature of Knowledge Base Plugin, you can reorder posts & categories as per your desire.
List Articles Shortcodes
By using the shortcode generator, you may easily display all the articles list order by date, title, and filter by tag or category.
Voting Section Of Knowledge Base:
- You can decide who will post a vote (Member only or Public) on your website by giving permission to set plugin page setting.
- Empowers you to disable dislike button.
- Help you to set voting like and dislike icons.
- You have the option to reset votes for the single or all the articles.
Arrange Main Page Of Knowledge Base:
You can show categories in the 2, 3, or 4 columns.
You can customize the knowledge base in the boxes or lists layout.
Display sidebar horizontally.
The main page of the knowledge base contains all the type of additional content like troubleshooting, setting etc.
You Can Reorder Layout Of
- Drag & drop Order Search
- Knowledge Base Content
- Page Content
- Sidebar On The Page
Display And Change Category
- View All The Link & Count
Display “View All” link & article count for each helpdesk category.
Select category icons as per your desire from the 200 icons.
- Font Size
Category title font size can be changed.
Single Page Setting Of Helpdesk:
- You can display/hide article updated date, category, and tags meta info.
- On the single page, you can show comments only when it supports the theme.
Customize Widgets Area Of:
Miscellaneous Features That Supports
- By using color picker you can easily customize category, article link colors.
- Knowledge Base Plugin is regularly updated with all the latest WordPress versions.
- Knowledge Base/helpdesks that are created by this plugin have a responsive layout that fit in all the small or big devices like mobile, desktop etc.
- This plugin translates into any language by using the Poedit tool.
- You can track the location of your users within programs, documents, or websites by show breadcrumbs on category and single pages.