salejunction theme not saving settings

Discussion in 'SaleJunction E-Commerce WordPress Theme' started by smbotans, Jan 7, 2014.

  1. smbotans

    smbotans New Member

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    i bought the salejunction theme, installed it on 2 sites with woocommerce and none of them allow me to save theme setting changes i make

    when i click on SAVE ALL CHANGES, the changes are not saved and i am redirected to the THEMES admin page of wp

    anybody else reporting that issue and what can i do about it?

    one site is a client and so need a resolution

    both sites are running wp 3.8


    serge
     
  2. Piyush

    Piyush Support Staff

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  3. smbotans

    smbotans New Member

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    hi,

    not sure what you can do without logging into the admin section but here goes ... my customer's site is http://jodieannecandy.com/wp

    thanks

    serge
     
  4. Piyush

    Piyush Support Staff

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    Hello,

    This issue maybe because of plugin (if installed). So please deactivate all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    This will solve your issue.
    If not, then please provide the following information listed below.

    Thread Link: http://www.inkthemes.com/community/threads/salejunction-theme-not-saving-settings.9566/
    Your Website URL:
    WordPress Username:
    WordPress Password:

    Send this information on our email at [email protected]
    We will check and try to resolve your issue.
     

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