home page has disappeared

Discussion in 'Regal WordPress Theme' started by blackdog2020liz, Dec 30, 2014.

  1. blackdog2020liz

    blackdog2020liz Member

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    Hi, I deacitivated all the plugins on www.amazenmargaretriver.com.au and since then the news page is appearing as the home page (see attached). There is no option to choose the home page from the settings (reading) or theme options (customize). What can I do to get my old site back?

    Many thanks
    Liz
     

    Attached Files:

  2. Yogesh

    Yogesh Guest

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    Hello,

    Download a fresh copy of latest theme from members area and upload it to your website.
    That will resolve your issue.

    Thanks & Regards
    Yogesh Bhade
     
  3. blackdog2020liz

    blackdog2020liz Member

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    I cannot delete the old theme (no delete button). Can I upload over top?
     
  4. Yogesh

    Yogesh Guest

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  5. blackdog2020liz

    blackdog2020liz Member

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    hello again, is this also why the dashboard looks like this?

    Many thanks
    Liz
     

    Attached Files:

  6. Yogesh

    Yogesh Guest

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    Hello,

    It is showing because that page is not open properly, use high speed net then your page will open properly and look good.

    Thanks & Regards
    Yogesh Bhade
     
  7. blackdog2020liz

    blackdog2020liz Member

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    Hi Yogesh,

    i have reuploaded the regal theme but the home page is still not showing. The dashboard still looks weird. All my other inkthemes sites are fine.

    Kind regards
    Liz
     

    Attached Files:

  8. praveen

    praveen Support Staff

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  9. blackdog2020liz

    blackdog2020liz Member

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    Hi Praveen.

    I didn't get any help from that link, sorry. I have uploaded regal again but still no homepage and the dashboard is still wrong. Any other help you can offer?

    Many thanks
    Liz
     
  10. praveen

    praveen Support Staff

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    Hi Liz,

    Please provide me your wordpress login details at [email protected].

    Thanks
    Praveen
     
  11. blackdog2020liz

    blackdog2020liz Member

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    Hi Praveen, just emailed you now. message titled amazenmargaretriver.com.au
     
  12. praveen

    praveen Support Staff

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    Hi Liz,

    I have enter the url as given in the screenshot given below.
    It shows forbidden error.

    error_login.png
    Thanks
    Praveen
     
  13. blackdog2020liz

    blackdog2020liz Member

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    Hi Praveen, I did it just then and it comes up with the strange dashboard.

    Liz
     
  14. praveen

    praveen Support Staff

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    Hi Liz,

    It is a server issue.
    Please contact to your hosting provider.

    Thanks
    Praveen
     
  15. blackdog2020liz

    blackdog2020liz Member

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    Hi Praveen,

    the host for this site has blocked access to the admin panel. Are you able to doe remote access so you can login and see what I am seeing?

    Liz
     
  16. Pramod

    Pramod Guest

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    Hello Liz !

    Unfortunately there is not a way to do remote access.

    Thanks & Regards
    Pramod
     
  17. blackdog2020liz

    blackdog2020liz Member

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    Hi,

    I have spoken to hosts and in a couple of days you should be able to login. In the meantime I have no option of choosing the homapage in settings.

    Many thanks
    Liz
     

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  18. Pramod

    Pramod Guest

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    Hello Liz,


    OK ! Let me know for further doubts and queries.

    Thanks & Regards,
    Pramod
     
  19. blackdog2020liz

    blackdog2020liz Member

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    Is there any way I can get the homepage to show? I can see it in theme options and have chosen home page on but he option to choose as per last message is not available to me.

    Many thanks
    Liz
     
  20. Pramod

    Pramod Guest

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    Hello,

    Please provide the following information listed below.
    Thread Link:
    Your Website URL:
    WordPress Username:
    WordPress Password:
    Send this information on our email at [email protected]

    Thanks & Regards
    Pramod
     

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