AppointUp Plugin is causing problems on a Multisite

Discussion in 'ColorWay WordPress Theme' started by wolorcay, Mar 29, 2021.

  1. wolorcay

    wolorcay New Member

    Joined:
    Mar 20, 2021
    Messages:
    6
    Likes Received:
    0
    In regards to the thread i left last week listing problems with Colorway theme and Multisites:
    https://www.inkthemes.com/community/threads/colorway-is-not-fully-multisite-compatible.23970/

    We've found that the the AppointUp Plugin (Version 1.0.5) is the culprit with the dashboard not showing any panels other than the Welcome to WordPress panel when on a subsite. When we deactivate this plugin the dashboard panels display as expected. There is some incompatibility in this plugin and multisite subsites - maybe you could debug then release a bug-free version.
     
    Last edited: Mar 29, 2021
  2. shemaela21

    shemaela21 Guest Staff Member

    Joined:
    Apr 6, 2019
    Messages:
    789
    Likes Received:
    1
    Hello,

    Warm Wishes From InkThemes,

    Will you please allow us to check your website dashboard for once?

    Kindly send the below-mentioned credential details to [email protected].

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will check the issue and will let you know about it.

    Regards,
    Shemaela
    InkThemes.com
     
  3. wolorcay

    wolorcay New Member

    Joined:
    Mar 20, 2021
    Messages:
    6
    Likes Received:
    0
    Sorry i can't do that as i explained in my first thread - its a private installation - surely you have enough information to check this issue out yourselves?? it not a problem with our installation its a problem with the plugin itself. Your devs should be able to reproduce this surely ... install the plugin on any multisite subsite. Its ok on the main site but there is this issue and others highlighted previously on subsites. Haven't you got a testing environment??
     
  4. shemaela21

    shemaela21 Guest Staff Member

    Joined:
    Apr 6, 2019
    Messages:
    789
    Likes Received:
    1
    Hello,

    Warm Wishes From InkThemes,

    Kindly provide us with your email address we will share the updated file of the plugin via google drive from there.

    Regards,
    Shemaela
    InkThemes.com
     
  5. wolorcay

    wolorcay New Member

    Joined:
    Mar 20, 2021
    Messages:
    6
    Likes Received:
    0
  6. shemaela21

    shemaela21 Guest Staff Member

    Joined:
    Apr 6, 2019
    Messages:
    789
    Likes Received:
    1
    Hello,

    Warm Wishes From InkThemes,

    We have shared the plugin file with you kindly download it from the link provided.

    And install it on your website by removing the older plugin.

    This will surely resolve the issue you have.

    Regards,
    Shemaela
    InkThemes.com
     

Share This Page