Unable to login to wordpress

Discussion in 'Infoway WordPress Theme' started by molatin, Feb 23, 2016.

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  1. molatin

    molatin Member

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    we tried logging in to our site http://adelaidehillscountrycottages.com.au/wp-login.php but we get this error message: 'ERROR: Cookies are blocked due to unexpected output. For help, please see this documentation or try the support forums.' We talked to HostGator support and they said there might be files or coding missing from the theme files.

    So we tried updating the theme and it worked but the problem is the layout is all different because we made a lot of changes to the main theme files before.

    So instead of using the updated theme we reverted back to the old version. Now my question is can you help us fix the problem without updating the theme, because everything was working fine until recently and the only problem we have is that we cannot login to wordpress but the website is showing fine.
     
  2. priya

    priya Guest

    Hello,

    Greetings from InkThemes!

    Let me tell you that updating the theme will not loose your previous content or data from the theme but as you have customized your theme so probably you will loose your customization during the updation.

    So if you wish we can try to pull all your done customization in the latest version but for that firstly you have to let us know all of your customization whatever you have done with the theme and we will do it for you..

    Looking forward to your reply.

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  3. molatin

    molatin Member

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    Hi,

    Thank you for your reply but we have already fixed the problem
     
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