Themia Update not working

Discussion in 'Themia WordPress Theme' started by freepublicitygr, Nov 4, 2020.

  1. freepublicitygr

    freepublicitygr Member

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    I am attempting to update a Themia theme.

    I downloaded the newest version as a zip file
    I unzipped the file and renamed the folder
    I zipped the new folder with a new name
    I uploaded the folder

    When I did that I get a message

    "The package could not be installed. The theme is missing the style.css stylesheet."

    How do I update this theme, as it is broken?

    Thanks,

    Don
     
  2. shemaela21

    shemaela21 Guest Staff Member

    Joined:
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    Hello,

    Warm Wishes From InkThemes,

    As I checked with the email address we have found one account with Username: freepublicitygr Name: Don McCauley Email: [email protected]

    This account has an active subscription of the theme however the support access and theme update are expired.

    So in order to activate the support and update the theme the account needs to be renewed.

    For renewal please refer the below link and select the $45 option:

    https://www.inkthemes.com/members/signup/byKn44jDC

    Once the renewal amount will be paid just let us know we will update the theme as well as we will resolve the issues for you if any.

    Regards,
    Shemaela
    InkThemes.com
     
  3. freepublicitygr

    freepublicitygr Member

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    Ok, it has been paid -

    Order reference: 84UCJ/1
    Transaction reference: 6EL45987X36360611
    Date and time of payment: 11/09/20, 02:48 PM
     
  4. shemaela21

    shemaela21 Guest Staff Member

    Joined:
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    Hello,

    Warm Wishes From InkThemes,

    Kindly send the below-mentioned credential details to [email protected].

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will check the issue and will fix it for you.

    Regards,
    Shemaela
    InkThemes.com
     

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