Themes Disappearance

Discussion in 'BusinessGrow One Page WordPress Theme' started by morris29, Dec 17, 2019.

  1. morris29

    morris29 Member

    Joined:
    Dec 31, 2012
    Messages:
    59
    Likes Received:
    2
    Dear Support,

    I have a life-time license of ALL InK Products. I have been using InkThemes to build websites for my clients for more 5 years now.
    However, it appears that ALL the themes I had access to in my membership Download Dashboard have all disappeared.
    I could only see a few of them. For instance, I cannot download BUSINESS GROW, SALE JUNCTION, BLACKHORSE, PHOTOGRAPHY, etc.

    I need access to those themes so that I can update my clients' websites with the latest themes.
    This is the link to the download page: https://www.inkthemes.com/members/download?

    It has excluded ALL the older PREMIUM themes I subscribed to. What is happening?

    Please enable.

    Morris
     
  2. shemaela21

    shemaela21 Guest Staff Member

    Joined:
    Apr 6, 2019
    Messages:
    855
    Likes Received:
    1
    Hello,

    Warm Wishes From InkThemes,

    I would like to let you know that the products from All Products Plan have not removed from your account.

    Just login to your member's area account and search the theme of your choice and from there download the desired theme.

    I have attached a video for your help, kindly have look at it, I hope it will surely help you.

    https://www.screenpresso.com/=7GnJb

    Regards,
    Shemaela
    InkThemes.com
     
  3. morris29

    morris29 Member

    Joined:
    Dec 31, 2012
    Messages:
    59
    Likes Received:
    2
    Thank you. I have seen it.
     
  4. shemaela21

    shemaela21 Guest Staff Member

    Joined:
    Apr 6, 2019
    Messages:
    855
    Likes Received:
    1
    Hello,

    Thanks for getting back to us,

    You are most WelCome!

    Let us know if you need further help, we will be happy to help you.

    And always feel free to ask your queries at our support forum: http://inkthemes.com/community/ and at our email [email protected]

    Regards,
    Shemaela
    InkThemes.com
     

Share This Page