Theme Options not Working

Discussion in 'BlackBird WordPress Theme' started by biman0, Dec 15, 2017.

  1. biman0

    biman0 New Member

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    Location:
    India
    I had an NGO Website http://www.netraloke.org for Netraloke Eye Collection Center.
    I recently change the domain to https://www.netraloke.tk.

    Now Theme Options is not Working.
    Please see the matter and suggest.
    I am using blackbird responsive theme[​IMG]
     

    Attached Files:

  2. akbar92

    akbar92 Support Staff Staff Member

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    Hi,

    Greeting from InkThemes,

    We need WordPress admin credentials to figure out the issue.
    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will try to fix your issue.

    Regards,
    Akbar
    InkThemes.com
     
  3. sorazine

    sorazine New Member

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    After several years of having the Blackbird theme installed the theme manager has gone blank as in the above. The code can still be seen in the page source but is not appearing in the dashboard.
     
  4. akbar92

    akbar92 Support Staff Staff Member

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    Hello,

    Greetings from InkThemes,

    I would like to tell you that you are using the older version of the theme that's why you are facing errors.

    So, you are requested to update the theme to the latest version.

    First visit your members area: https://www.inkthemes.com/members/member and download the latest version of the theme.

    Next, extract the zip file of the theme and rename that folder like theme_name to theme_name_new,

    Again, you would need to create a zip file of that renamed folder (say: theme_name_new.zip),

    Now, upload the theme to your WordPress from Dashboard->Appearance->Themes->Add New,

    Then, activate your theme,

    This way you can install and activate the latest version in your site, keeping the copy of your older version on your WordPress

    Hope you find it helpful,

    Do let me know if you need further assistance.

    I will be glad to assist you.

    Regards,
    Akbar
    InkThemes.com‌
     

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