Text disappears with submenu (and 5 other questions)

Discussion in 'Compass WordPress Theme' started by herniz, Jan 11, 2016.

  1. herniz

    herniz New Member

    Joined:
    Jan 6, 2016
    Messages:
    10
    Likes Received:
    0
    (Temp) Websitename: linkerd.nl

    1. When you select a submenu, the text of the head menu disappears (see screenshot). (Using Safari 9.0.2, Mac OS X 10.11).
    Schermafbeelding 2016-01-11 om 16.46.20.png

    2. The arrows beside the name of a menu that contains submenus disappeared in the pro version (they were available at the free wordpress theme Compass). See screenshot.
    Schermafbeelding 2016-01-11 om 16.46.52.png

    3. No testimonials. I bought the theme for having testimonials, but I can't get it working. I would like to have a full size (like the whole width of the page) testimonial feature.

    4. I can't get the portfolio working.

    5. I'd to translate some of the text to Dutch (primarily the contact page). I don't know how to do that.

    6. I'd like to have the background colours to be blue to grey (like I've right now, but then to grey instead of yellow). Is there a way to get this done with colour codes? (the blue colour should be #00a9c6).

    Bonus question! I know it's not in the theme, but maybe in the future.
    I'd like to have a column like the one in the screenshot below.
    Schermafbeelding 2016-01-11 om 17.02.26.png

    I know, a lot of questions, but I hope someone can help me out!
     
  2. herniz

    herniz New Member

    Joined:
    Jan 6, 2016
    Messages:
    10
    Likes Received:
    0
    Testimonial works now, but I would like to have it full width.
     
  3. priya

    priya Guest

    Hello,

    Greetings from InkThemes!

    Solutions are accordingly...

    1) When you select a submenu, the text of the head menu disappears..

    I have checked this at our end and didn't get any issue over there. It must be possible that there is something related to your cache...

    So you are kindly requested to clear your cache first and check after that..

    2) The arrows beside the name of a menu that contains submenus disappeared in the pro version

    Yes, it is not included in PRO version of the theme.

    3) I would like a testimonial to have it full width.

    For this please make us more clear that are you looking forward to removing the post section and then want to make testimonial area as a full with...

    4) I can't get the portfolio working.

    Please follow the screenshot given below.

    protofolio_gallery.png

    5) I'd to translate some of the text to Dutch (primarily the contact page). I don't know how to do that.

    Would you please send us some edited screenshot of the field where you want to change the text..


    If you are unable to create screenshots then you can use www.screenpresso.com that will help you to create screenshots.

    6) I'd like to have the background colours to be blue to grey...

    Please paste the code given below in Custom CSS section (Appearance -> Theme Options -> Styling Options -> Custom CSS) of your dashboard.
    Code:
    body {
        background: gray;
    }
    Hope it will resolve your issues...

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  4. herniz

    herniz New Member

    Joined:
    Jan 6, 2016
    Messages:
    10
    Likes Received:
    0
    I would like to translate these words. The dutch words are above the English ones.

    Schermafbeelding 2016-01-12 om 17.47.51.png
    Schermafbeelding 2016-01-12 om 17.47.56.png
     
  5. herniz

    herniz New Member

    Joined:
    Jan 6, 2016
    Messages:
    10
    Likes Received:
    0
    After removing cookies, cache and history, the problem of the disappearance of text still remains. It works properly on Google Chrome and so it does on a older version of Mac OS. But I've tested it on several Macs with Mac OS 10.11, but all the computers (even new one's who never visited the website before) have the same problem.
    I hope you can fix this bug.

    Kind regards
     
  6. herniz

    herniz New Member

    Joined:
    Jan 6, 2016
    Messages:
    10
    Likes Received:
    0
    The background colour is still yellow (in the middle). I'd like to have it from blue to grey, seamlessly.
     
  7. priya

    priya Guest

    Hello,

    To translate all the words....

    You just need to follow the screenshot given below.

    replace_contact_page_text.png

    replace_contact_page_text2.png

    To change background color,

    Sorry, I am unable to figure out yellow area in your site, so would you please share some edited screenshot of the concerned area, so that we can better assist you...

    Looking forward to your reply.

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  8. herniz

    herniz New Member

    Joined:
    Jan 6, 2016
    Messages:
    10
    Likes Received:
    0
    Hi Priya,

    It's been a while. Again a few questions.

    1. As I mentioned earlier:
    After removing cookies, cache and history, the problem of the disappearance of text still remains. It works properly on Google Chrome and so it does on a older version of Mac OS. But I've tested it on several Macs with Mac OS 10.11, but all the computers (even new one's who never visited the website before) have the same problem.
    I hope you can fix this bug ASAP. (see screenshot of the first post)

    2.
    About the color of the website. I'd like to have it from blue to grey. Colour codes: 00a9c6 (blue) to b2b3b5 (grey).
    Yellow problem.png

    3.
    The gallery is not working. The moment I added three pages, the whole column just disappeared. What is it that I can do?
    Gallery.png

    4. When I add new messages with an account different than admin, it'll not show the message at the column recent messages.
    How to fix this?
    Messages.png

    5. How to get rid of the dots and the redundant white space?
    Dots and space.png

    This was it for now. Hope you can help me out.

    Thanks in advance.

    Herniz
     
  9. priya

    priya Guest

    Hello Herniz,

    2) For your second requirement,

    Please paste the code given below in Custom CSS field (Appearance -> Theme Options -> Styling Options -> Custom CSS) of your dashboard.
    Code:
    body {
        background: gray !important;
    }
    1) & 3) Would you please send us your dashboard credentials at [email protected] along with this thread link as well so that we can figure out the issue and able to resolve that?

    4) Let me tell you that is just your blog post space, so you just have to publish your blogs to display over there and be sure to set featured image for the post as well..

    5) For your last issue,

    Please paste the code given below in Custom CSS field of your dashboard.
    Code:
    .nav-dots {
        display: none;
    }
    .header .logo {
        margin-left: 80px;
    }
    Hope it will resolve your issues..

    Do let me know if you need more assistance,

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  10. herniz

    herniz New Member

    Joined:
    Jan 6, 2016
    Messages:
    10
    Likes Received:
    0
    Thanks you for your reply.

    When I set a featured image either the blog and the gallery came back to life! So that fixed 3 and 4.
    5 got fixed as well. Thank you!

    1. I'll send an e-mail
    2. Background isn't working yet. Still blue, yellow, grey. And I'd like to have it a little lighter grey.
     
  11. priya

    priya Guest

    Waiting for your email..

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  12. herniz

    herniz New Member

    Joined:
    Jan 6, 2016
    Messages:
    10
    Likes Received:
    0
    It's been a while. I tried to fix it by counseling an expert. She couldn't get it done either so hereby I come to you again.
    I'd like to have the following issues fixed.

    1. See previous posts about disappearing text at menu, and colour background & Colour codes: 00a9c6 (blue) to b2b3b5 (grey)).
    2. New request: I'd like to have the grey box a little darker, is that possible?
    Schermafbeelding 2016-03-08 om 14.09.44.png
    3. New request: I'd like to have the footer colour set to grey (colour code: b2b3b5)
    Schermafbeelding 2016-03-08 om 14.11.56.png

    I'll send you an e-mail as well to fix (most important!) the first issue mentioned above.

    Kind regards.
     
  13. priya

    priya Guest

    Hello,

    Thanks for the details..

    We will get back to you soon...

    Regarding your other issues, solutions are accordingly...

    1) Please paste the code given below in Custom CSS section (Appearance -> Theme Options -> Styling Options -> Custom CSS) of your dashboard.
    Code:
    #menu li.current-menu-item a, #menu li.current_page_item a, #menu li.current-menu-parent a, #menu li.current_page_parent a, #menu li a.selected, #menu li a:hover {
        background-color: #b2b3b5;
        border-bottom: 2px solid #b2b3b5;
    }
    2) Code is given below..
    Code:
    .bottom_tagline {
        background: #D3D3D3;
        border-left: 4px solid #D3D3D3;
    }
    3) Code is as follow..
    Code:
    .footer, .bottom_footer_content {
        background: #b2b3b5;
    }
    .footer .footer_widget h4, .footer .footer_widget a, .textwidget {
        color: black;
    }
    Hope it will resolve your issues..

    Do let me know if you need more assistance,
    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  14. herniz

    herniz New Member

    Joined:
    Jan 6, 2016
    Messages:
    10
    Likes Received:
    0
    None of the provided codes worked. Can you help me?
     
  15. priya

    priya Guest

    Hello,

    I have checked all the above code at our end and it works perfectly...

    So you are kindly requested to clear your cache and check after that...

    Hope it will resolve your issue

    Thanks & Regards!
    Priyanka
    InkThemes.com
     

Share This Page