storage tank theme

Discussion in 'InkThemes-Support Working Hours' started by sohamkar, Nov 29, 2018.

  1. sohamkar

    sohamkar New Member

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    I uploaded the "Store Tank" theme in WordPress. But the menu items are not in place and videos are not getting uploaded. What should I do now?...
     
    Last edited: Nov 29, 2018
  2. akbar92

    akbar92 Support Staff Staff Member

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    Hi,

    Greeting from InkThemes,

    Will you please allow us to check your website dashboard for once?
    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will try to fix your issue.

    Regards,
    Akbar
    InkThemes.com
     
  3. sohamkar

    sohamkar New Member

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    Hi,

    Thanks for your reply.

    Since it is a local setup, I can't share my URL and Credentials to you.
    Can you please tell me, if Teamviewer is OK for you to connect to my system screen to fix my Issue,

    then I'll share my Teamviewer Credentials.

    Thank You.
     
    Last edited: Nov 29, 2018
  4. akbar92

    akbar92 Support Staff Staff Member

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    Hi,

    Thanks for your response,

    You can also do it by yourself, just your website dashboard and check whether you have selected Main Menu option or not. Please have a look at the attached screenshot.

    If the problem still persists then share your Teamviewer Credentials.

    I look forward to hearing from you.

    Regards,
    Akbar
    InkThemes.com
     

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