'Spinning circle' remains after sending message

Discussion in 'Infoway WordPress Theme' started by bizzyboy, Apr 11, 2013.

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  1. bizzyboy

    bizzyboy Member

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    Hi

    I have installed Contact Form-7 on my blog and I have input the Form into one of the Widgets. The form appears fine in the right hand sidebar of my pages but when I send a message via the form, the message is sent correctly (as I have seen it in the receive email Inbox), but a very large Spinning Circle remains indefinitely in the right hand sidebar after the message is sent.

    Here is the image I see:
    [​IMG]


    I've used the same form on other Wordpress themes where the form behaves as expected i.e. when the message is sent I see a 'Your Message was sent successfully' on the screen.

    Could you please let me know if this is a theme issue and if so how it can be fixed.

    Thanks

    Paul
     
  2. Gourav

    Gourav Support Staff

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    Do let us know your website link.
     
  3. bizzyboy

    bizzyboy Member

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    Here's a page where you can see the Contact form on the right side-bar:
    mavendomains.com/end-user-research-reports

    I have tested Chrome and IE and both show the same problem.
     
  4. Gourav

    Gourav Support Staff

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    Hello,

    Paste this code in Custom CSS
    Appearance > Theme Option > Styling Option > Custom CSS

    Code:
    div.wpcf7 img.ajax-loader {
    width: 10%;
    }

    This will solve your issue.
     
  5. bizzyboy

    bizzyboy Member

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    Thanks, when I click on the send message button the Spinning Circle is now much smaller which I assume is all your extra code has done. However, what should happen is that I see the Spinning Circle for a few seconds and then see a message like 'Your message was sent successfully. Thanks.' but the Spinning Circle remains indefinitely.
    Below is an example website where I have used the same Contact form in a Widget in the right hand sidebar. If you test this form you will see what happens after you send a message. Example website: debtmanagementconsultants.co.uk

    Thanks
     
  6. Nitesh

    Nitesh Support Staff

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    Hello,

    Plugin is creating some problem on your site.
    We have widgetized lead capture form. Now you can add it in on inner pages also. So there is no need to use contact form plugin.
    Download updated theme from members area and upload it and use lead capture form according to your requirement through
    Appearance > Widgets.
     
  7. bizzyboy

    bizzyboy Member

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    Great, thanks for your help.
     
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