Need more help...

Discussion in 'StartPoint Business One Page WordPress Theme' started by vblaes, Jun 19, 2015.

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  1. vblaes

    vblaes Member

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    Contact form isn't working. I tried sending a test email, and it doesn't come through.

    Also, when I try the website on mobile, the text on the slider images don't show up while they do if I view the site on my laptop.

    Thanks. Valarie
     
  2. praveen

    praveen Support Staff

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    Hello,

    For your information, it is the default feature of the theme which hides the text on the slider images because when you will see the text in mobile, due to responsiveness, it will appear too small and will be hard to read.

    But, if you need those text in the mobile, then send us your website WordPress login details at [email protected] along with the thread link.
    We will make the text visible in your website in mobile.

    As far as, the issue regarding Contact Form is concerned, we need your dashboard to figure out the issue.
    Kindly send us your Credentials.

    Thanks,
    Praveen
     
  3. vblaes

    vblaes Member

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    Praveen,

    Email with details and thread info. sent (thread link sent in second email; forgot to include in original one. Sorry about that?!). Thanks. Valarie
     
  4. praveen

    praveen Support Staff

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    Hello, Valarie!

    Thanks for the credentials...

    I have checked your contact issue and find that the Public and Private that you have entered in Appearance=>Theme Options=>Contact Section is not a valid key.

    Please follow the link http://www.google.com/recaptcha/admin/create and create fresh keys and insert it in Contact Section .

    It will resolve your issue :)

    Thanks,
    Praveen
     
  5. vblaes

    vblaes Member

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    Thanks; that seemed to do the trick.

    I just saw something new (didn't see this previously). The "home" menu item is not aligned with the rest of the menu items in the footer.

    I've attached a screen capture so you can see what I mean.

    Do you know why this is happening? Thanks. Valarie
     

    Attached Files:

  6. praveen

    praveen Support Staff

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    Hello, Valarie!

    I have resolved your issue.

    Please have a look at your website.

    Thanks,
    Praveen
     
  7. vblaes

    vblaes Member

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    Thank you! Sorry I didn't get a chance to respond; I became ill this week and was away from work.

    I did check my website, and it looks good. Thanks again. Valarie
     
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