Locked out from Appearence

Discussion in 'Foogo Pro WordPress Theme' started by pauljw, Apr 12, 2021.

  1. pauljw

    pauljw Member

    Joined:
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    Hi,
    I don't know why, but I am being stopped from making any changes in the theme options.

    I am getting a message saying:

    You need a higher level of permission.
    Sorry, you are not allowed to manage options for this site.

    I am the only person as administrator to this site. can you help me with this. You have my credentials from the last post in February.

    Many thanks,

    Paul.
     
    Last edited: Apr 13, 2021
  2. shemaela21

    shemaela21 Guest Staff Member

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    Hello,

    Warm Wishes From InkThemes,

    Would you please share the thread link within that same ticket in which you had shared the login details?

    We will then have a look into the issue for you.

    Regards,
    Shemaela
    InkThemes.com
     
  3. pauljw

    pauljw Member

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    Hi Shemaela,
    I sent you an email with thread link and credentials.

    Thank you.
     
  4. shemaela21

    shemaela21 Guest Staff Member

    Joined:
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    Hello,

    Warm Wishes From InkThemes,

    Thanks for sharing the details we have successfully received your support request.

    And I am glad to inform you that we have also resolved the issue that was occurring on your end.

    Kindly once review your website and let us know if there is anything else with which we can help you.

    We will be happy to help you.

    Regards,
    Shemaela
    InkThemes.com
     

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