Hi, I just purchased a theme but do not see a link to download the import tool that is mentioned in the documentation. Where can I download it? Thanks
Hello, We are checking your account and will soon provide you the required files. Your patience and cooperation would be appreciated. Warm Regards! Naveen Kolhe InkThemes.com
Hello, I'm also having the same issue. I just bought the safe house pro theme but am missing the import export plug in.
We are checking your account and will soon assign you the required files. Your patience would be appreciated. Warm Regards! Naveen Kolhe InkThemes.com
Hello, Thanks for writing back. I have checked my members area and do not see the plug-in, only a PDF explain how to use it. Would you please remedy this? Thanks!
I also only have the import export pdf. I cannot find the import export plugin. I purchased the SoccerTrack theme.
Let me check your account, I will assign the required files to your account if missing. Your patience would be appreciated. Warm Regards! Naveen Kolhe InkThemes.com
Hello Again, I need to start to working on this theme for my client. I would appreciate you attaching the import export plug in into my account. Thanks!
I see it there. I'm having several issues with theme. Slider doesn't work, and I can't turn off the homepage feature area. Things went very weird when I installed the import export plug in, then installed the xml and json files. It didn't work right. So I uninstalled the theme, reinstalled the theme, installed import export pluggin and then installed xml and json files. Not working right. Help : (
I have recreated the same error with a fresh install of wordpress. I have deleted the wordpress off of the site, reinstalled wordpress, reinstalled safehouse pro theme, installed import export plug in, imported xml and json files and the exact errors happen. Slider doesn't display and homepage feature can't be turned on or off. The site theme worked before installing xml and json files. I just want to build the site and start off from how the demo looked. Are these files reliable and proven to work? Please help. Thanks.
It should work, Let us check your site. Kindly, share your WordPress admin credentials at [email protected] along with this thread URL: WordPress site login URL: WordPress admin username: WordPress admin password: We will check and do the needful. Warm Regards! Naveen Kolhe InkThemes.com
We have resolved your issue from your site, please check. Actually, you were missing to configure the menus, I have just configured theme and that solved your issue.
