I'd Like a Refund

Discussion in 'General InkThemes Discussion and Feedback' started by aerodonkey, Jun 3, 2018.

  1. aerodonkey

    aerodonkey Guest

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    Purchased TravelSmooth.


    No Documentation.
    Booking Page didnt Work
    Import had about 20 items that failed
    Waste of my time.

    I'd like my money back immediately!
     
  2. akbar92

    akbar92 Support Staff Staff Member

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    Hello,

    Greetings from InkThemes,

    As you are our valued customer, let us try to set-up your website properly. Our technical team will give full efforts to resolve your issues that you are facing.

    For the documentation, Please follow the attached pdf tutorial.

    I think you probaly missing something, Did you configure the Google map API key, driver and vehicle info?

    Kindly follow the below-linked tutorials to configure it properly.
    1. https://screenpresso.com/=gJRLb
    2. https://screenpresso.com/=BJDfc
    3. https://screenpresso.com/=yuyFg
    4. https://screenpresso.com/=OHMtg

    Did you import json & xml files properly?
    To install demo content, Just visit your members area: https://www.inkthemes.com/members/member

    Get download the zip file of your theme along with JSON and XML files.

    Now, visit your WordPress Dashboard->Appearance->Themes->Add New->Upload

    Upload & activate the theme, by using our import export plugin, you can upload the demo contents (XML and JSON).

    I hope you find the above information helpful.

    If you unable to do it the just send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will try our level best to mee-up your requirements.

    Regards!
    Akbar
    InkThemes.com
     
  3. aerodonkey

    aerodonkey Guest

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    I'm not interested. Your products are backed by a money back guarantee as stated on the website. I'd just like a refund, we will be using an alternate service, are dissatisfied with the product, and have no need to devote any more time to this.

    Thank you
     

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