I have been told to deactivate a plugin causing our slider to stop working. Our seo guys have done that and still the slider is not working i need immediate support on this please here is what we were asked and we are now waiting on more support to this continued issue thanks BELOW IS NOT WORKED - NEXT PLEASE!! Warm Wishes From InkThemes, I would like to inform you that the issue is occurring due to one of the plugins you are using on your website. Kindly once test which plugin is causing the issue by one by one deactivating the plugin and testing the slider. By this, you will get to know which plugin is causing the issue on your website. Regards, Shemaela InkThemes.com
Hello James, Warm Wishes From InkThemes, We found that, Download manager plugin is causing the issue in the theme. So I have deactivated the plugin Download Manager and the theme is now working fine. Kindly have a look at the screenshot attached, I hope it will help you. I also request you please share the theme purchasing details of your from InkThemes, like the Email address or the username with which you have made the theme purchase. Let us know if you need further help, we will be happy to help you. Regards, Shemaela InkThemes.com
