Hi Video background poor quality issue??? help

Discussion in 'InkThemes-Support Working Hours' started by haugy666, Jul 26, 2018.

  1. haugy666

    haugy666 New Member

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    Hi, not sure if anyone has the answer but here goes:

    I recently purchased the Broadcast Media WordPress Theme, my web designer has put it all together but there is an issue with background video - here is my site http://AndrewHaug.com

    As you can see the quality is poor and in the settings it seems the only way to upload the video is via Youtube link??? Ridiculous as the original video quality is full HD and looks great so not sure what do here? thoughts? advice? thanks.
     
  2. haugy666

    haugy666 New Member

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    anyone? anyone?
     
  3. akbar92

    akbar92 Support Staff Staff Member

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    Hi,

    Greeting from InkThemes,

    I have checked your website but you are not using our theme, It looks like you have not activated the theme or you have not installed it.
    You will have to install our theme and activate it.
    If you want us to activate your theme then,

    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will do the needful.

    Regards,
    Akbar
    InkThemes.com
     

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