Facebook Comment option does not work.

Discussion in 'BlogSpring WordPress Theme.' started by amaconline, Oct 7, 2018.

  1. amaconline

    amaconline Member

    Joined:
    Feb 17, 2013
    Messages:
    217
    Likes Received:
    6
    Facebook Comment option does not work. Any suggestions?
     
  2. akbar92

    akbar92 Support Staff Staff Member

    Joined:
    Jun 3, 2017
    Messages:
    2,318
    Likes Received:
    49
    Hello,

    Greetings from InkThemes,

    It would be better for us to understand your query with the help of some edited screenshots of the concerned areas of your site.

    So that we can deliver you an exact and appropriate solution.

    Looking forward to hearing from you soon.

    Thanks & Regards!
    Akbar
    InkThemes.com

    PS: You can create your screenshots using screenpresso (http://www.screenpresso.com).
     
  3. amaconline

    amaconline Member

    Joined:
    Feb 17, 2013
    Messages:
    217
    Likes Received:
    6
  4. akbar92

    akbar92 Support Staff Staff Member

    Joined:
    Jun 3, 2017
    Messages:
    2,318
    Likes Received:
    49
    Are you using any plugin?

    I look forward to hearing from you.

    Regards,
    Akbar
    InkThemes.com
     
  5. amaconline

    amaconline Member

    Joined:
    Feb 17, 2013
    Messages:
    217
    Likes Received:
    6
    No I am not. Also I checked the theme documentation and can not find anything there. The theme comes with social commenting feature but it does not work. Do I need to setup anything else?
     
  6. akbar92

    akbar92 Support Staff Staff Member

    Joined:
    Jun 3, 2017
    Messages:
    2,318
    Likes Received:
    49
    Hi,

    Greeting from InkThemes,

    Will you please allow us to check your website dashboard for once?
    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will do the needful.

    Regards,
    Akbar
    InkThemes.com
     
  7. amaconline

    amaconline Member

    Joined:
    Feb 17, 2013
    Messages:
    217
    Likes Received:
    6
    Hi Akbar, email sent. Thank you.
     
  8. akbar92

    akbar92 Support Staff Staff Member

    Joined:
    Jun 3, 2017
    Messages:
    2,318
    Likes Received:
    49
    Hello,

    Greeting from InkThemes,

    We have successfully received your credentials, we will get back to soon as we are done.

    Regards,
    Akbar
    InkThemes.com
     
  9. amaconline

    amaconline Member

    Joined:
    Feb 17, 2013
    Messages:
    217
    Likes Received:
    6
    I am very sorry as I sent you login details for a completely different website than the one I mentioned above. The issue is on www.Biographiesofthesalaf.com but I sent you a completely different website, my bad. Please check your email again.

    Many thanks.
     
  10. akbar92

    akbar92 Support Staff Staff Member

    Joined:
    Jun 3, 2017
    Messages:
    2,318
    Likes Received:
    49
    Hello,

    Greeting from InkThemes,

    We have successfully received your new credentials, and we have forwarded your issues to the respected department.
    We will get back to soon as we are done.

    Regards,
    Akbar
    InkThemes.com
     

Share This Page