Error Appears Many Times

Discussion in 'Cloriato WordPress Theme' started by jamsog, Dec 26, 2014.

  1. jamsog

    jamsog Member

    Joined:
    Aug 23, 2012
    Messages:
    133
    Likes Received:
    0
    Can you get one of your senior members to come back to me please on an issue that keeps happening with our website theme... it is starting to effect our business and i need a solution or we will have to start looking at loss of business.

    now and again we get this error and our site goes down.. please advice...

    it used to happen before when hosted elsewhere and we were told by our current web guys it was fixed

    please advise

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.
    More information about this error may be available in the server error log.

    Apache Server at www.see-it-3d.co.uk Port 80
     
  2. Pramod

    Pramod Guest

    Joined:
    Aug 8, 2014
    Messages:
    2,847
    Likes Received:
    63
    Hello,

    Please ask this from your website hosting provider.
    This is a server error and they will help you to fix it.

    Thanks & Regards
    Pramod
     
  3. jamsog

    jamsog Member

    Joined:
    Aug 23, 2012
    Messages:
    133
    Likes Received:
    0
    I already have asked them and they said it is a word press issue ive already tried
    they said its teh htaccess file keeps changing?

    also when i ask for replies to my posts i get no emails please can you advise?
     
  4. jamsog

    jamsog Member

    Joined:
    Aug 23, 2012
    Messages:
    133
    Likes Received:
    0
    so you know we host our website on our own dedicated server thru fasthost so they say its our responsability so i now need to come to you to see how we rectify this
     
  5. Pramod

    Pramod Guest

    Joined:
    Aug 8, 2014
    Messages:
    2,847
    Likes Received:
    63
    Hello,

    This is server problem and they have to fix this. Please ask for this to fasthost supports.


    Thanks & Regards
    Pramod
     
  6. jamsog

    jamsog Member

    Joined:
    Aug 23, 2012
    Messages:
    133
    Likes Received:
    0
    its not a server issue - have contacted them
    they say its to do with the htaccess file changes

    can you please advise thanks
     
  7. Pramod

    Pramod Guest

    Joined:
    Aug 8, 2014
    Messages:
    2,847
    Likes Received:
    63
  8. jamsog

    jamsog Member

    Joined:
    Aug 23, 2012
    Messages:
    133
    Likes Received:
    0
    what is this

    we dont understand - but are you saying that we have to configure the php?

    my question is - does this have to be altered all the time????

    it seems that we have to instruct our web guys to do this all the time

    please advise me on this as this has never been a problem before and we are becoming of the attitude to take further action
     
  9. Pramod

    Pramod Guest

    Joined:
    Aug 8, 2014
    Messages:
    2,847
    Likes Received:
    63
    Hell jamsog,

    Please provide the following information listed below to fix your issue.
    Thread Link:
    Your Website URL:
    WordPress Username:
    WordPress Password:
    Send this information on our email at [email protected]

    Thanks & Regards
    Pramod
     
  10. jamsog

    jamsog Member

    Joined:
    Aug 23, 2012
    Messages:
    133
    Likes Received:
    0
    sent you an email thanks
     
  11. Pramod

    Pramod Guest

    Joined:
    Aug 8, 2014
    Messages:
    2,847
    Likes Received:
    63

Share This Page