DESIGN BORDER – FRAMING SERVICE

Discussion in 'InkThemes-Support Working Hours' started by nwframer, Jun 1, 2019.

  1. nwframer

    nwframer New Member

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    Hi
    I have set up DESIGN BORDER – FRAMING SERVICE WORDPRESS THEME & TEMPLATE installed and running.
    i am having a problem with the gallery feature section.
    there are 3 categories, canvas prints, memorabilia and picture frames.
    when you click each category the correct images show for that category.
    But when you click the image link it should be just that categories images and nothing else. the problem is
    that all the categories images show.
    please could you change it to make just the selected images to show for the one category, and not all of the image categories.
    Also the link and image buttons are erratic and sometimes show and sometimes dont. they also flicker.
    You have my login detail from previous.

    please advise.

    kind regards

    Wahid
     
  2. shemaela21

    shemaela21 Guest Staff Member

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    Hello Wahid,

    Greeting from InkThemes,

    I just checked the inbox via this Email of yours "[email protected]" and this username "nwframer".

    But couldn't find any Email from your end.

    Kindly send us the below-mentioned credential details at again at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will check the issue and do the needful for you.

    Regards,
    Shemaela
    InkThemes.com
     
  3. nwframer

    nwframer New Member

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    Hello
    this is the 5th time i have sent the email, on the old thread and also on a new thread,
    what other way is there if getting in contact with you.
    i will send once more

    thank you
     
  4. nwframer

    nwframer New Member

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    i have sent the details again, please check and let me know if you have received them.

    thank you
     
  5. shemaela21

    shemaela21 Guest Staff Member

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    Hello,

    Greeting from InkThemes,

    Sorry but our team haven't received an Email from your end.

    I have made a video for you of my inbox, you can have a look by yourselves that there is no email received on our end from your side.

    Kindly, have a look at the video link attached "https://screenpresso.com/=E9thb" and send us the Email again at "[email protected]" by your correct Email ID

    Regards,
    Shemaela
    InkThemes.com
     
  6. nwframer

    nwframer New Member

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    Hi
    thank you for the reply.
    i am checking from my side if there is an issue with my email account.
    i will keep you posted.

    kind regards

    wahid
     
  7. nwframer

    nwframer New Member

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    hi
    have you received the email i sent yesterday.
    if you have not is there any other way i can contact you to get this request fulfilled.


    Wahid
     
  8. shemaela21

    shemaela21 Guest Staff Member

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    Hello Wahid,

    Greeting from InkThemes,

    We have successfully received your Email at our Mail address [email protected]

    One of our team member have followed you up there via email itself.

    I hope you would have found the solution to your issue.

    Let me know if you need further assistance or guidance we will be happy to help you.

    Regards,
    Shemaela
    InkThemes.com
     

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