code is showing on pages instead of text...

Discussion in 'VideoCraft WordPress Theme' started by sandradohn, Oct 4, 2019.

  1. sandradohn

    sandradohn Member

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    Hi There, There is code showing instead of text. Please let me know how to correct this. Thanks, Sandra

    redbirdvideo.com is the site and I have attached a pic of the problem
     

    Attached Files:

  2. shemaela21

    shemaela21 Guest Staff Member

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    Hello,

    Thanks for getting back to us,

    I hope the issue is now resolved as I can see on your website?

    Let us know if there is something else with which we can help you.

    We will be happy to help you.

    Regards,
    Shemaela
    InkThemes.com
     
  3. sandradohn

    sandradohn Member

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    HI There, No , it is not corrected. If you go to the about us page on the site redbirdvideo.com you see code at the top of the page. I have attached a screenshot. Please let me know how to correct this. The home page looks ok. Thanks, Sandra
     

    Attached Files:

  4. sandradohn

    sandradohn Member

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    Hi There, I am still having the problem of code showing on pages of the site. The home page looks ok but not the others. Please let me know how to correct this. Thanks, Sandra
     
  5. sandradohn

    sandradohn Member

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    redbirdvideo.com is the site and I have attached another screenshot. Thanks, Sandra
     

    Attached Files:

  6. shemaela21

    shemaela21 Guest Staff Member

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    Hello,

    Warm wishes from InkThemes,

    Will you please allow us to check your website dashboard for once?

    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will do the needful.

    Regards,
    Shemaela
    InkThemes.com
     
  7. sandradohn

    sandradohn Member

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    ok, thanks.
     
  8. shemaela21

    shemaela21 Guest Staff Member

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    Hello,

    Thanks for getting back to us,

    We have successfully received your website's admin login details on our email.

    Kindly be patient until we contact you back.

    If possible kindly once list down your requirements and queries in a single thread and send it to us in a single Email.

    Our team will contact you soon regarding your issues and queries.

    Regards,
    Shemaela
    InkThemes.com
     
  9. sandradohn

    sandradohn Member

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    Ok, thanks.
     
  10. sandradohn

    sandradohn Member

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    Hi There, I have replied to your email regarding this. Please respond to my reply. Thanks, Sandra
     
  11. shemaela21

    shemaela21 Guest Staff Member

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    Hello,

    Thanks for contacting us,

    We have replied to your queries, changes and issues via our Email support service.

    I hope that the issues of yours are now resolved.

    If there are some more changes left or some queries left to be answered, then you can follow us there via Email itself.

    We will surely assist you in every possible way we can.

    Regards,
    Shemaela
    InkThemes.com
     

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