Hello, I am having issues trying to log in to my wordpress dashboard with my Old Wine theme (I could not find the section with this exact theme name on the forums so I thought the Bottls theme looked similar). Every time I put in my username and password press login, the text fields clear and I do not get access to the dashboard. This issue happened right after I updated the Woo Commerce plugin. Any suggestions?
Hi, Greeting from InkThemes, We need WordPress admin credentials to figure out the issue. Kindly send the below-mentioned credential details at [email protected] along with the thread link. WordPress Website URL: - WordPress Username: - WordPress Password: - We will try to fix your issue. Regards, Akbar InkThemes.com
Hello, I have sent my login credentials and the link to this thread to the following email address provided in the previous reply but I have not received a response in 2 days now. Do you know how long it will take for InkThemes to look into this issue? Thanks,
I have reverted my website to the Old Wine Theme in order for you to fix the issue I am having. Thanks,
Hello, Thanks for getting back to us, We need your website C-Panel access to figure out the issue. Kindly send the below-mentioned credential details at [email protected] along with the thread link. C-Panel website URL: - C-Panel Username: - C-Panel Password: - We will try to fix your issue. Regards, Akbar InkThemes.com
I provided an alternative to access the theme in an email response. Please let me know if there are any issues.
Hello, We are pleased to inform you that - We have fixed the issues. We have disabled our theme's login/registration template and enabled default WordPress login and registration. It's working perfectly, I can login as an admin. Please try the same at your end and let me know. Regards! Naveen Kolhe InkThemes.com
