I have the plugin installed and using paypal. I am getting payments made into paypal however there is no bookings in the calendar and no emails are being sent to me. I am then having to contact the person making the bookings using the email they give to paypal to get the details of the booking making things look very unprofessional.
Hello, Greetings from InkThemes! It seems that you are using an old version of the Appointment plugin. So we will suggest you to download the latest version of the plugin i.e. 1.2.3 from the members area and use in your theme. Hope it will resolve your issue Thanks & Regards! Priyanka Inkthemes.com
Thanks Priya, I only purchased the plugin 2 weeks ago and have version 1.2.2 and that is the only version I can download from my account area. Tony.
Hello Tony, Greetings from InkThemes! Please recheck your account once again. Thanks & Regards! Priyanka Inkthemes.com
Well that was helpful, I updated the plugin and the first booking worked and the second did not. Same problem, the payment went through but no details are recorded and no emails were sent. Also if I select a booking then press the delete button it does not delete the booking. Tony
Hello, Could you please provide us your dashboard credentials at [email protected] so that we can figure out your issue and able to resolve in your dashboard? Looking forward to your reply. Thanks & Regards! Priyanka InkThemes.com
For security reasons, I only share login details through lastpass. please let me know your lastpass email address and I will share it through that.
Hello, Ok! no issue... You can send your details at [email protected] Looking forward to your reply. Thanks & Regards! Priyanka InkThemes.com
When trying to share my login details with that email address in lastpass I get the following message: "Please note that the following friends you are trying to share with currently do not support sharing. They can enable sharing by logging into LastPass via the LastPass Internet Explorer, Firefox, Safari, or Google Chrome browser extensions, or by logging into the website and clicking on Generate Sharing Keys." It will not let me proceed from there. Tony.
Hello Tony, I really don't have an idea why you get this type of message.... Could you please share the details once again and let me know is that message again pop-up at your site? Looking forward to your reply. Thanks & Regards! Priyanka InkThemes.com
Hello, We got your message, but only your site "URL" is over there.... So please send us your login details as well so that we can proceed on your issue from our side... Thanks & Regards! Priyanka InkThemes.com
Hi Priya, as I explained previously we only share login details through lastpass, I have shared them through lastpass at the email address [email protected] as you suggested if you check that mail box you will find the invitation to share the login details. Tony
