Booking widget disappears when 'required fields' error message comes up.

Thank you for fixing the issue, but now all of the colors and plugins have gone back to the original template layout.

I need these removed http://screencast.com/t/wdmym7WR
These are not the colors I had before, and the Name field is not aligned. http://screencast.com/t/ldE6h1gw
Can you make these changes for me?
Best,
Justin

 

Also, I tried making an appointment with the widget the 'updated' one you made, and it's not working.
I'm very frustrated with your product. Can I please talk to someone to help me with this? It's been waiting for this to get fixed for over a month and it's worse now than it was before you fixed it. Please help!

 

Hi justinmarine!

Please paste the code given below in Custom CSS section
(Appearance -> Theme Options -> Styling Options -> Custom CSS) of your dashboard.

1>To remove the area specified in the screenshot.

Code:

.sb-map-area {
display: none;
}
.CarouSlide.s1 {
display: none;
}
.sb-seperator {
display: none;
}

2>Alignment of name field.

Code:

span.msg_text {
display: none;
}

Thanks,
Praveen

 

The appointment widget is STILL double booking appointments. It only shows 1 appointment booked on the back end, but it allows you to book it on the front end.
Here is a video of me filling out the widget, refreshing the page, then filling it out again for the same day and time.

http://screencast.com/t/AofB1GHwXn

 

Hi,

We have informed about your issue to our developer team. They are working on it. And we will let you know if their will any update in your issue. Co-ordination will be appreciated.

Thanks & Regards,
Sameer

 

Ok, but this has been very frustrating.
I just want this to work. Is there anyone I can talk to in US that can help me with this? I don't feel like I'm getting anywhere with this process.

 

Dear Justin,

I am sorry to say that there is no one in US who is associated with us but, I assure you, we will figure it out very soon,

Your issue is in progress, will get back to you.

Your patience would be appreciated,

Thanks & Regards!
Naveen Kolhe
InkThemes.com

 

I received an email from support yesterday, saying this issue is fixed, and it is NOT FIXED. I tested the widget again, and it's STILL double booking.
Why do you keep telling me the issue has been fixed, when it clearly hasn't.
See screenshot. http://screencast.com/t/ZcYjZRNuwEW
This is your product. Why is it taking you 2 months to fix this?

 

I WANT A REFUND!!!! Kindly tell me how to get my money back. I don't want to use your product.