WP BIZ BUNDLE INSTALLATION FAULTY

Discussion in 'InkThemes-Support Working Hours' started by welby, Mar 28, 2019.

  1. welby

    welby New Member

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    Hi we bought WP Biz bundle Ink themes- Colorway on 2/13/2019 thinking it was fantastic.
    . We very much wish to use the product. Unfortunately while installing the download there is an error message which says:
    The uploaded file could not be moved to wp-content/uploads/2019/03.
    Why is that? How is it to be fixed.
    The product was downloaded to desk top just as suggested in the video?
    We bought the upgrade as well, But it is not working. Need help
     
  2. akbar92

    akbar92 Support Staff Staff Member

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    Hello,

    Greeting from InkThemes,

    I am attaching the links below for the videos.

    Kindly have a look to the attached links, I hope they will help you.

    https://screenpresso.com/=mDVO

    https://screenpresso.com/=F9Abb

    If you need further help then just let us know, we will be ready to help you.

    Regards,
    Akbar
    InkThemes.com
     
  3. welby

    welby New Member

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    We have watched your videos a few times,
    The downloaded files re not loading on to WP; We have been trying for several days now.
    The green bar during installation is not happening.
    So yes we need help.
     
  4. akbar92

    akbar92 Support Staff Staff Member

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    Hello,

    Greeting from InkThemes,

    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will check the issue and do the needful for you.

    Regards,
    Akbar
    InkThemes.com
     

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