view on iPad

Discussion in 'Cloriato WordPress Theme' started by gabriellastrano, May 21, 2013.

  1. gabriellastrano

    gabriellastrano Member

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    My website looks fine on mobile devices, and looks ok on an iPad when viewed in landscape form, but when viewed in profile the white part of the website is not centred on the background image. Please can you tell me how to fix this?
     
  2. Gourav

    Gourav Support Staff

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    Do let us know your website link.
     
  3. gabriellastrano

    gabriellastrano Member

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  4. gabriellastrano

    gabriellastrano Member

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    Hi, is there any progression on this query?
     
  5. Gourav

    Gourav Support Staff

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    Hello,

    We are working on your issue and reply you as soon as possible.
     
  6. Nitesh

    Nitesh Support Staff

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    Hello,

    Please download updated theme from your members area and upload it. It will work fine.
     
  7. gabriellastrano

    gabriellastrano Member

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    If I download the updated theme, will it not overwrite all the work I've done on the website so far?
     
  8. Gourav

    Gourav Support Staff

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    Hello,

    If you have make change in .php files then you will loss your changes.Your theme option content and custom css will remain intact.
     
  9. gabriellastrano

    gabriellastrano Member

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    Sorry I don't understand, support staff member, Nitesh advised to " download updated theme from your members area and upload it. It will work fine." - if I do this, will it change anything on my current website, like the appearance, all the css coding etc etc....?
     
  10. Piyush

    Piyush Support Staff

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    Hello,
    Your theme option content and custom css code will remain intact while the Theme update but if you have make changes in php files (like header.php, sidebar.php ,footer.php..etc.) of theme then you will loss your changes while the Theme update.
    To avoid this loss you can use child Theme.
    Follow the link for reference
    http://www.inkthemes.com/httpwww-in...rdpress-a-way-to-save-themes-modification/02/

    After creating child Theme and make all your required changes in the php file of child theme and then update your Parent Theme.
    Follow the link given below to update your Theme.
    http://www.inkthemes.com/how-to-update-a-premium-theme-by-inkthemes/05/
    This will solve your issue.

    If you are still not comfortable to update the Theme then

    Please provide the following information listed below.

    Thread Link: http://www.inkthemes.com/community/threads/view-on-ipad.4730/
    Your Website URL:
    WordPress Username:
    WordPress Password:

    Send this information on our email at [email protected]
    We will check and resolve your issue
     

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