Video upload and not playing error

Discussion in 'VideoCraft WordPress Theme' started by saran, Jan 1, 2014.

  1. saran

    saran Guest

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    Hi,
    I increased the video upload size and even after I am not able to upload the videos from my computer more than a specific size.And even if i upload some videos I am not able to play those videos.
    Can you please help me regarding?
     
  2. Piyush

    Piyush Support Staff

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    Hello,

    Mostly such type of issues occur because of wrong permalink. If you have added custom permalink then remove it and use default permalink (Settings > Permalinks panel) in your dashboard.
    It will resolve this issue. If not then please provide us your website link so that we can check your issue.
     
  3. saran

    saran Guest

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    Hi,
    I changed the permalink settings.But again its not working.can you please help me in solving the issue?
     
  4. Piyush

    Piyush Support Staff

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  5. saran

    saran Guest

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    Hi,
    My website link is tamilshortfilms.net.
     
  6. Piyush

    Piyush Support Staff

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    Hello,

    We have checked the video on your website and all are working fine.
    I think cache of your system creating the problem at your side.
    So please clear the cache of your system and then check your site.
    I hope it will solve your issue.
     
  7. saran

    saran Guest

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    Hi,
    I even tried that but its still not working.Did u tried uploading a video of more than 10 mb?
     
  8. Piyush

    Piyush Support Staff

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  9. Piyush

    Piyush Support Staff

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    Hello,

    Maximum upload limit is 10MB of your website and you are uploading the video more than 10MB, due to which this issue is occurring.
    So this is not the theme issue.
    Contact with your service provider and asked to increase the upload limit of your website as per your requirement.
    This will solve your issue.
     

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