Theme Options Not Showing

Discussion in 'BizWay WordPress Theme' started by webshop, Mar 27, 2018.

  1. webshop

    webshop New Member

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    Hi,

    I am in a need to edit the slider option of a website that has been in production for several months (or a couple of years maybe) with BizWay but now when accesing the Theme's Options Panel all the configuration options do not appear, it only shows an Inktheme header, see attached.

    I have tried deactivating the last plugins I have installed but the problem persists. I regulalry edit the slider images so this problem is recent, maybe it started with a Wordpress update.

    Does anyone has an idea what's wrong? Is there a theme update I can install?

    Thanks,
    Alejandro Robles
     

    Attached Files:

  2. akbar92

    akbar92 Support Staff Staff Member

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    Hi,

    Greeting from InkThemes,

    Will you please allow us to check your website dashboard for once?
    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will try to fix your issue.

    Regards,
    Akbar
    InkThemes.com
     
  3. webshop

    webshop New Member

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    Thx, I just send the login info.

    BR,
    Alejandro Robles
     
  4. akbar92

    akbar92 Support Staff Staff Member

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    Hello Alejandro,

    We have successfully received your credentials and is being forwarded to our developers, we will get back to you with a positive response ASAP.

    Your patience will be highly appreciated,

    Warm Regards!
    Akbar
    InkThemes.com
     
  5. webshop

    webshop New Member

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    Thanks!
     
  6. akbar92

    akbar92 Support Staff Staff Member

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    You are most Welcome Alejandro!

    Always feel free to ask your queries at our support forum: http://inkthemes.com/community/ and at our email [email protected]

    We would be glad to assist you...

    Have a nice day!

    Thanks & Regards!
    Akbar
    InkThemes.com
     
  7. cryptocompagnie

    cryptocompagnie New Member

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    what was the problem ? I got the same here
     
  8. akbar92

    akbar92 Support Staff Staff Member

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    There was the PHP version problem. I think you are using the older version of PHP.
     

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