Theme advertised as responsive

Discussion in 'General InkThemes Discussion and Feedback' started by cbpayne, Aug 18, 2018.

  1. cbpayne

    cbpayne New Member

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    I purchased the Radiohub theme (can not see a subforum here to post about that theme)
    The theme is advertised as "Completely Responsive", however, it is totally unusable and unworkable on mobile devices. What do I need to do to fix that?
     
    Last edited: Aug 18, 2018
  2. akbar92

    akbar92 Support Staff Staff Member

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    Hello,

    Thanks for contacting us,

    Will you please let me know the issue which you are facing.

    It would be better for us to understand your query with the help of some edited screenshots of the concerned areas of your site.

    So that we can deliver you an exact and appropriate solution.

    Looking forward to hearing from you soon.

    Thanks & Regards!
    Akbar
    InkThemes.com

    PS: You can create your screenshots using screenpresso (http://www.screenpresso.com).
     
  3. cbpayne

    cbpayne New Member

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    Its not responsive!! It is advertised as "completely responsive". Users have to remove the menu to see the content on mobile devices and their is nothing intuitive for them to do that.

    Here it is from your own demo: https://www.inkthemes.com/previews/?demo_id=492 - check the mobile versions; esp the mobile portrait view.. Its NOT responsive.
     
  4. Naveen

    Naveen Guest

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    Hello,

    I have just checked the live demo of the theme in my mobile: https://inkthemes.com/wptheme/radio-station-wordpress-theme/

    It's working perfectly, to better understand your issue, we need some screenshots of the concerned areas of your site.

    So that we can deliver you an exact and appropriate solution to you,

    Please share the screenshots, we will check and do the needful.

    Looking forward to hearing from you soon.

    Thanks & Regards!
    Naveen Kolhe
    InkThemes.com

    PS: You can create your screenshots using screenpresso (http://www.screenpresso.com).
     

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