reCaptcha issues

Discussion in 'Forum Rules' started by kathleenrick, Jun 17, 2018.

  1. kathleenrick

    kathleenrick New Member

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    We just installed reCAPTCHA and we have a couple of issues. We need to resize the reCAPTCHA box in our Leads Capture form as is does not fit. Also the reCAPTCHA does not work on our Contact Me Page form. It shows reCAPTCHAV1 is shut down. Is there a setting I need to change for this to work? InfoWay Theme. Domain is www.kathleenrick.com
     
  2. Naveen

    Naveen Guest

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    Hello,

    To fix the width of the lead capture form on the home page, you need to paste the below custom CSS code in the Custom CSS field located under Dashboard->InkThemes->Theme Options->Styling Settings

    Code:
    .contentbox .sidebar {
         width: 100%;
        padding-left: 0;
       padding-right: 0;
    }
    Regarding the contact page reCaptcha issue, we will have to check your site.

    Kindly, share your WordPress admin credentials at [email protected] along with this thread URL:

    WordPress site login URL:
    WordPress admin username:
    WordPress admin password:

    We will check and do the needful.

    Warm Regards!
    Naveen Kolhe
    InkThemes.com
     
  3. kathleenrick

    kathleenrick New Member

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    Hello Naveen,

    I have entered the Custom CSS in the styling settings, and the reCaptcha box fits much better.

    I have sent the WordPress admin credentials for kathleenrick.com to [email protected]

    Thank you for your help!
     
  4. akbar92

    akbar92 Support Staff Staff Member

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    Jun 3, 2017
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    Hello,

    Greetings from InkThemes,

    I am glad to inform you that- Your issue has been fixed,

    We have just installed and configured the following plugin and used its shortcode in Contact Page template.

    https://wordpress.org/plugins/google-captcha/

    Do let me know if you need further assistance.

    I will be glad to assist you.

    Regards,
    Akbar
    InkThemes.com
     

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