Poloray: displays only one line of text and deletes the rest on pages

Discussion in 'Poloray WordPress Theme' started by scorinsky, Jan 21, 2013.

  1. scorinsky

    scorinsky New Member

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    Hello! I am using Poloray on my wordpress site. I created a page, wrote a text but when ever I save the page by clicking the update button it only saves the first line of the text and deletes the rest of it. What is wrong?

    This problem is solved with my hoster. I had to reinstall wordpress.
     
  2. Gourav

    Gourav Support Staff

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    Please share the link of your website.
     
  3. scorinsky

    scorinsky New Member

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    Hello !
    I have the same problem again. I had to re-install the poloray theme and re-do the whole website. And now again when I put in text it only saves a short line of the text. I don't want to re-install word press again and start all over again (the resoring process is too dificult). Do you have an idea how I can fix the problem? http://www.confecciones-arequipa.com/productos
    Thank you!
     
  4. Harmeet

    Harmeet Support Staff

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    Hello,

    We have checked your website and you are not using the latest version of the theme you are using the lite version. So download the theme from the members area and install it in your dashboard, it will solve your problem. And also we have checked the theme such problem is not occurring on our side.

    If you still getting the problem then send the following information listed below.

    Thread Link:
    Your Website URL:
    WordPress Username:
    WordPress Password:

    Send this information on our email at [email protected]
    We will check the issue.

    And also follow the link below to upgrade the theme from lite to pro version.
    http://www.inkthemes.com/how-to-update-a-premium-theme-by-inkthemes/05/
     
  5. Gourav

    Gourav Support Staff

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    Support mail sent.
     
  6. scorinsky

    scorinsky New Member

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