PayPal payment going through but no user login created or sent, and .avi video showing as hyperlink

Discussion in 'Subscribely v2 WordPress Theme' started by window077, Oct 22, 2014.

  1. window077

    window077 New Member

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    Hi,

    I've added protected content, but when I test a purchase, the payment goes through but doesn't give me an email with my login details, or create a new user in the backend.

    How does someone login to access content after they've paid?

    Also, I've tried to upload a video file (.avi), but it shows up as a hyperlink. I don't want the subscriber to click a link to download, I want them to click 'play' to watch the video. How do I do this?
     
  2. Pramod

    Pramod Guest

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    Hello,
    The theme available on member area work perfectly. We have checked them many times.
    Use embedded code for videos.
    Thanks & regards
    Pramod
     
  3. window077

    window077 New Member

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    Hi Pramod,

    Before or after payment of a product, shouldn't the user be taken to a registration page where they register with a username and password. Then every time they return to the site they can login to access the content they have paid for. That's how I expect it would work, however, on my site it does not seem to work like this:

    http://www.pain-matters.org

    when I purchase the content in Ep 3. Hip Pain, I am taken to paypal. Payment is successful. I'm then directed back to the site but I don't have login details or access to the content. Can you take a look at this for me? I can private email you WP login details if you tell me your address.

    Thanks,

    Andrew
     
  4. Pramod

    Pramod Guest

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    Hello,

    Please provide the following information listed below.
    Thread Link:
    Your Website URL:
    WordPress Username:
    WordPress Password:
    Send this information on our email at [email protected]

    Thanks & Regards
    Pramod
     
  5. window077

    window077 New Member

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    Hi Pramod, I have just emailed you the details.

    Thanks,

    Andrew
     

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