Payment Status Errors

Discussion in 'GeoCraft WordPress Theme' started by rogerschnur, Mar 28, 2013.

  1. rogerschnur

    rogerschnur Member

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    I am testing the entire payment process by having created a new user and entering info from a local business that I know. Here are the errors I've experienced so far:

    1. The Payment Status page that I get redirected to after completing my payment successfully via PayPal has no information in any of the fields:

    Payment Status

    Your Post Name:
    Your Payment Status:
    Your Payment Amount:
    Your Payment Currency:
    Your Transaction ID:
    Payment Receiver Email:
    Payment Payer Email:
    ------------------------------------------------------------------------------------------------------------
    2. I logged into the Admin Dashboard and went to: GeoCraft > Transactions

    There is no record of this recent purchase even though it was successfully paid for
    ------------------------------------------------------------------------------------------------------------
    3. I went to Business Listings section in Admin and looked at the new account I had just created.
    • It's showing as "Free" (Free is deactivated in the Payment section - only the Recurring is "Active")
    • It's showing as "This listing has expired"
    • Theme Options > Listing Settings both Free and Premium are set to "pending" since I am going to review, edit, and optimize all of my new listings before they go live. The listing shows "pending" under the listing name
    These errors are a major hurdle preventing me from going live. Please advise how to correct, thank you!
     
  2. tshuguenin

    tshuguenin New Member

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    Same general issue as described by Roger above here with the exception that in my case, when the payment via Paypal is complete, the page I'm directed to is

    This is somewhat embarrassing, isn’t it?

    and when I click on Payment Status in the menu I get the same as Roger:

    Payment Status

    Your Post Name:
    Your Payment Status:
    Your Payment Amount:
    Your Payment Currency:
    Your Transaction ID:
    Payment Receiver Email:
    Payment Payer Email:

    This is also preventing me to move ahead and go live.
     
  3. Krish

    Krish Support Staff

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    @Rogerschnur,
    1. I made a test payment with paypal using sandbox account, The payment system is working perfectly.
    you can see some screenshots which are i captured during test payment.
    2013-03-30_1304.png 2013-03-30_1306.png 2013-03-30_1307.png 2013-03-30_1309.png

    2. Until the payment successful, transaction record will not saved.

    If issues still occur, please send me your access details on my pm.
     
  4. Krish

    Krish Support Staff

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    @Tshuguenin,
    Please check in your dashboard that the Payment Status page is active not in trash.
     
  5. tshuguenin

    tshuguenin New Member

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    Krish,
    Payment Status page is active/published.
     
  6. Krish

    Krish Support Staff

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    Ok we are looking in that issue. We'll reply you as soon as possible.
     
  7. tshuguenin

    tshuguenin New Member

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    Are you making any progress on this issue?
    Thx.
     
  8. Nitesh

    Nitesh Support Staff

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    Hello,

    This issue is resolved it latest version of theme, Please update your theme from members area.
    It will resolve this issue.
     
  9. tshuguenin

    tshuguenin New Member

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    Nitesh,

    I installed 1.7.5 and it didn't resolve the issue. Is there a newer version coming up that is not showing yet?
     

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