No Widget Options and no animations

Discussion in 'One Page Pro WordPress Theme' started by dooceswild, May 18, 2016.

  1. dooceswild

    dooceswild Guest

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    Hello, I'm having 2 issues.
    1) I am trying to add widgets to the sidebar on pages. There are no widget options. For me to be able to add a widget, I have to change the theme to something else, make the widget (for example, a text widget, I'll put my text in it) then change back to the One Page Pro theme. Then I'll have to drag it from inactive widgets over to the sidebar.
    2) I get no animations on the live site, however when I'm in the customizer there are animations

    my site is http://www.primestylemarketing.com
     
  2. dooceswild

    dooceswild Guest

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    I got the animations to work. I turned them off in the settings, saved, then turned them on, saved again. Tested and they worked. Still cannot get widgets to work properly
     
  3. priya

    priya Guest

    Hi,

    Greetings from InkThemes!

    Could you please explain your issue with some edited screenshot so that I can better understand the requirement and assist you accordingly..?

    If you are unable to create screenshots then you can use www.screenpresso.com that will help you to create screenshots.

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  4. dooceswild

    dooceswild Guest

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    [​IMG]You can see here that the arrow is up. I cannot extend this arrow to be able to edit this. I have tried a lot of different widgets, I have only put one in the screenshot.






    [​IMG]In this second image, you'll see that I have options. This is because I went and changed to a different theme. I was then able to put the text in there, then I went back to themes and switched back to One Page Pro.
     
  5. priya

    priya Guest

    Hello,

    To determine and fix the issue, we need to access your dashboard.

    So, send us your website WordPress login details at [email protected] along with the thread link.

    Your Website URL:
    WordPress Username:
    Password :

    Looking forward to your reply.

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  6. dooceswild

    dooceswild Guest

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  7. priya

    priya Guest

    Thanks for the details...

    We will get back to you soon..

    Your patience will be appreciated,

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  8. priya

    priya Guest

    Hi,

    You would be glad to know that your issue has been resolved..

    Kindly check your site and acknowledge the same..

    Do let me know if you need more assistance,

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  9. amaconline

    amaconline Member

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