No download email? pleeeeaaassse help!!

hiya, i purchased the polaray theme, paid via paypal, money has gone, but no email to download anything for the new theme? please help, this is very important-many thanks. Tamara

 

Hi again, been told to tell you that I downloaded the lite version and then brought the upgrade for pro version for $45.00. I was
never sent a an email with a link to download pro version. Hope this helps

 

Hello,
Please download the upgrade Pro version of the theme from members area ( http://inkthemes.com/members/member/index ) and update your theme.

Note: Use same user name and password to login into member area, that you had filled at the time of creating the account.

Follow the link given below to update your theme.
http://www.inkthemes.com/how-to-update-a-premium-theme-by-inkthemes/05/

 

I have now tried to upload the file and get the following error. wha should i do to resolve this? message

 

Hello,
Could you please send us your dashboard details.

Thread Link: http://www.inkthemes.com/community/threads/no-download-email-pleeeeaaassse-help.5031/#post-18754
Your Website URL:
WordPress Username:
WordPress Password:

Send this information on our email at [email protected]

 

hi Piyush,

sent all the info over this afternoon, hope you can help.

many thanks,
tamara

 

Your issue has been resolved.