NextGen Plugin

Discussion in 'Compass WordPress Theme' started by crystal0811, Jul 22, 2014.

  1. crystal0811

    crystal0811 Guest

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    Hello!

    My client wants the option to have vertical and horizontal images in her gallery. I didn't think it was an option with the gallery that is already included in this theme, so I purchased the NextGenPlus. However, when I upload and activate it, it tells me I need to install & activate Free NextGEN Gallery to allow NextGEN Plus to work. So when I install it, I get the following message.

    Downloading install package from https://downloads.wordpress.org/plugin/nextgen-gallery.zip…
    Unpacking the package…
    Installing the plugin…
    Destination folder already exists. /home/content/11/8590911/html/wp-content/plugins/nextgen-gallery/
    Plugin install failed.

    Is this because of the gallery in the theme? Is there a way to deactivate it so I can use the NextGEN plus? Any other suggestions?

    Best ~
    Crystal
     
  2. crystal0811

    crystal0811 Guest

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  3. Nitesh

    Nitesh Support Staff

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    Hello Crystal,

    This is because this site already contain "Nextgen gallery" plugin.
    Go to the Dashboard > Plugins > NextGEN Gallery
    and remove it (If you want to upload new one) or just activate and use it (no need to upload another).

    Thanks & Regards
    Nitesh Raghuwanshi
     
  4. crystal0811

    crystal0811 Guest

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    Hi Nitesh,
    I already tried that... when I go to the installed plugins, it doesn't list NextGEN.

    Crystal
     
  5. Nitesh

    Nitesh Support Staff

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    Hello Crystal,

    Access your WordPress through FTP and remove plugin from there.

    If you are not comfortable with FTP then send your FTP access detail at [email protected]
    We will check and remove plugin.

    Thanks & Regards
    Nitesh Raghuwanshi
     
  6. crystal0811

    crystal0811 Guest

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    Thank you Nitesh! I finally sent the FTP access info today.
     

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