Need Import/Export plugin added to my account downloads

Discussion in 'InkThemes-Support Working Hours' started by bit_social, May 18, 2018.

  1. bit_social

    bit_social New Member

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    Hi there! Just bought a theme but I can't import .json settings, the InkThemes import/export plugin is not available in my account downloads.

    Can this be added to my account?

    thanks!
     
  2. akbar92

    akbar92 Support Staff Staff Member

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    Hello Will,

    I have just uploaded required files to your member account,

    Just visit your members area: https://www.inkthemes.com/members/member

    Get download the zip file of your theme along with JSON and XML files.

    Now, visit your WordPress Dashboard->Appearance->Themes->Add New->Upload

    Upload & activate the theme, by using our import export plugin, you can upload the demo contents (XML and JSON).

    I hope you find the above information helpful.

    If you unable to install the demo content on your website then just share the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will do it for you.

    Regards!
    Akbar
    InkThemes.com
     
  3. dr earth

    dr earth New Member

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    ink themes, could you please also add the plugin to my membership asap thanks
     
  4. akbar92

    akbar92 Support Staff Staff Member

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    Hello,

    Greeting from InkThemes,

    We have successfully added the plugin to your account.

    Kindly download it from there.

    Let us know if you need further help, we will be glad to assist you.

    Regards,
    Akbar
    InkThemes.com
     
  5. waqasbashir

    waqasbashir New Member

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    i am unable to import demo data. i followed steps given in pdf file and tried to import data but some error occurred. please help
    error log file is attached
     

    Attached Files:

  6. akbar92

    akbar92 Support Staff Staff Member

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    Hello,

    Greeting from InkThemes,

    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will check the issue and upload the demo content.

    Regards,
    Akbar
    InkThemes.com
     
    Last edited: Feb 14, 2019

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