Mobile Page Navigation Menu Problem

Discussion in 'Infoway WordPress Theme' started by goldenshoes1, Oct 20, 2015.

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  1. goldenshoes1

    goldenshoes1 New Member

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    Our "Pages Navigation Menu" isn't opening in mobile view on any browser I've tested. I've tried disabling plugins and I can't pinpoint which one is causing the issue. I'm not sure if the menu isn't opening at all, or if it's opening behind other content. Could someone please help me address this?

    The site is: www.goldenshoestc.com

    Thank You!
     
  2. priya

    priya Guest

    Hello,

    I have just visited your site and would like to inform you that- You are using Infoway version 1.5.5 in your WordPress whereas, version 1.6.9 is available in members area,

    You may go through the changelog file provided in our theme.

    If you haven't customized your theme's source code then, you are requested to download a fresh copy of latest version of this theme from the members area and upload it to your website.

    Here are the steps involved in doing so:

    Download the Infoway Pro theme by logging in your members account:

    http://inkthemes.com/members/member

    Next, you have to upload the theme in your WordPress from Dashboard->Appearance->Themes->Add New,

    Then, activate your theme,

    Hope it will resolve your issue

    Do let me know if you need more assistance,

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  3. goldenshoes1

    goldenshoes1 New Member

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    Hello,
    This is the message I get from WordPress when I follow the above instructions:
    Installing Theme from uploaded file: infowaytheme.zip

    Unpacking the package…

    Installing the theme…

    Destination folder already exists. /home/goldenshoestc/goldenshoestc.com/wp-content/themes/infowaytheme/

    Theme install failed.
    I appreciate your help resolving this. Thank you!
    Kate
    Golden Shoes
     
  4. priya

    priya Guest

    Hello,

    Please follow the video given below.

    Link of the video: http://screenpresso.com/=rGt7f

    Hope it will resolve your issue

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  5. goldenshoes1

    goldenshoes1 New Member

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    Thank you! I figured it out. I really appreciate that you always have a quick and helpful response!

    Kate
     
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