Maximum Adult Problem

Discussion in 'BookingValley - Hotel Booking WordPress Theme' started by morris29, Jul 10, 2017.

  1. morris29

    morris29 Member

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    Hello Support,
    When I add the Room Capacity, this theme treats this as the maximum number of adults and children permitted. For instance, if the room capacity is set to 5; two adults and three children will be unable to book the room. This is because the theme uses the room capacity to imply the number of adults.

    It should be that if you set the room capacity to 5, there should be a drop down menu on the booking form for customers to select the number of adults and children up to 5.
    The problems I am having are:
    • During booking, there is no option to select the number of adults
    • During booking, there is no option to select Zero children.
    I have been battling with this problem with no solution. Please help!
     
  2. akbar92

    akbar92 Support Staff Staff Member

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    Hello,

    It seems like you haven't configured your website properly, I would like to see your website, could you please send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    Also, It would be better for us to understand your query with the help of some edited screenshots.
    Please share some screenshots of the concerned areas of your site.

    So that we can deliver you an exact and appropriate solution to you,

    Looking forward to hearing from you soon.

    Thanks & Regards!
    Akbar
    InkThemes.com

    PS: You can create your screenshots using screenpresso (http://www.screenpresso.com).
     
  3. morris29

    morris29 Member

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    I have sent you an email with the requested information
     
  4. morris29

    morris29 Member

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    I am still looking forward to reading from you.
     
  5. akbar92

    akbar92 Support Staff Staff Member

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    Hello,

    We have successfully received your credentials and is being forwarded to our developers,

    As InkThemes has been receiving a high volume of support requests our developers are busy at this moment, I will try to pull them on your issue and will get back to you with a positive response ASAP.

    Hope you understand...

    Your patience will be highly appreciated,

    Warm Regards!
    Akbar
    InkThemes.com
     
  6. morris29

    morris29 Member

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    I am still patiently awaiting for your developers to resolve the problems. Please, could you send them a reminder. My client is impatient.
     

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