Home Banner Problem

Discussion in 'Quick Online Shop WordPress Theme' started by tcg007, Apr 21, 2018.

  1. tcg007

    tcg007 Member

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    [​IMG]

    I am trying to replace the default banner BUT it is as if it does not 'stick" . I sometimes getting it to work for a few minutes and then it defaults back to the theme banner. What am I doing wrong?
     
  2. akbar92

    akbar92 Support Staff Staff Member

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    Hi,

    Greeting from InkThemes,

    We need WordPress admin credentials to figure out the issue.
    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will try to fix your issue.

    Regards,
    Akbar
    InkThemes.com
     
  3. tcg007

    tcg007 Member

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    Ok I will send it to you
     
  4. akbar92

    akbar92 Support Staff Staff Member

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    I look forward to hearing from you.

    Regards,
    Akbar
    InkThemes.com
     
  5. tcg007

    tcg007 Member

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    Hi Akbar,

    Thanks for fixing the banner. I need you to tell me how you fixed this because we have 45+ of these sites build for clients and we have the same problem on all of them.

    Is it a plugin - can it be fixed with code?

    Please help

    Thanks
     
  6. akbar92

    akbar92 Support Staff Staff Member

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    Will you please share your website URL here?

    So that we can assist you accordingly.

    Regards,
    Akbar
    InkThemes.com
     

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