The /wp-admin/ redirects to /wp-login.php? and when I login there the page is blank. Also some of my front end mods have vanished. I tried all the db fixes, memory limits, and FTP rename of plugins & themes, didn't work. I did get the backend to work with changing twentyseventeen via phpMyAdmin, but as soon as I switch back to FSP either via the db of the control panel the problem reappears. Plz advise soonest, I need this site to go live.
Hello, Greetings from InkThemes, It would be better for us to understand your query with the help of some edited screenshots of the concerned areas of your site. So that we can deliver you an exact and appropriate solution to you, Looking forward to hearing from you soon. Thanks & Regards! Akbar InkThemes.com PS: You can create your screenshots using screenpresso (http://www.screenpresso.com).
Screenshots attached. 1) draft website http://72.29.93.65/~tribalthunder/temp/website1.png 2) redirect to user login, not admin login http://72.29.93.65/~tribalthunder/temp/website2.png 3) blank page after login, not control panel http://72.29.93.65/~tribalthunder/temp/website3.png What email should I use to send cPanel, FTP and admin login details?
Hi, Greeting from InkThemes, Will you please allow us to check your website dashboard for once? Kindly send the below-mentioned credential details at [email protected] along with the thread link. WordPress Website URL: - WordPress Username: - WordPress Password: - We will try to fix your issue. Regards, Akbar InkThemes.com
I can't wait anymore. See: https://www.inkthemes.com/community/threads/id-like-a-refund-2.23096/ I've blocked access by changing both the WP and cPanel passwords. I'd like a full refund for the theme.