Figero Responsive Pro error when trying to go to Theme Options

Discussion in 'Figero WordPress Theme' started by skankware, Oct 26, 2019.

  1. skankware

    skankware New Member

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    I am getting the error "The site is experiencing technical difficulties. Please check your site admin email inbox for instructions." when I try to go to theme options. The public facing portion of the site it working just fine, but I cannot update sliders and the like. What do I do to fix this?

    Thank you much
    Jeff
     
  2. shemaela21

    shemaela21 Guest Staff Member

    Joined:
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    Hi,

    Warm Wishes From InkThemes,

    Will you please allow us to check your website dashboard for once?

    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will check the issue and let you know the needful.

    Regards,
    Shemaela
    InkThemes.com
     
  3. skankware

    skankware New Member

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    Email response sent. Thank you.
     
  4. shemaela21

    shemaela21 Guest Staff Member

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    Hello Jeff,

    Warm Wishes From InkThemes,

    Thanks for contacting us,

    I just went through your member's area account and found that you have been connected with us from a very long time 06/19/12.

    The last product which you had purchased from InkThemes was on 07/17/15 and this is more than a year.

    And to get support service you will need to pay yearly support service renewable charges of $45.

    As we provide one year of free of cost support service and after that, there are $45 yearly support service renewable charges.

    Kindly pay the amount here: https://www.inkthemes.com/members/signup/byKn44jDC

    Once the payment is done, kindly inform us we will perform the needful for you.

    Regards,
    Shemaela
    InkThemes.com
     

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