Featured Image on a Page Not Displaying

Discussion in 'InkThemes-Support Working Hours' started by adammacha, Dec 10, 2015.

  1. adammacha

    adammacha New Member

    Joined:
    Oct 30, 2015
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    Hi
    I am using the theme Traffica.
    My page is www.luwasa.or.tz
    on a page selfservice
    I have setup my featured image but it is not displaying

    Regards
    Adam
     
  2. priya

    priya Guest

    Hello Adam,

    I have checked your site and would like to inform you that you are on version 1.1.5 whereas version 1.1.6 is available in the members area.

    If you haven't customized your theme's source code then, you are requested to download a fresh copy of latest version of this theme from members area and upload it to your website.

    Here are the steps involved in doing so:

    Download the Traffica Pro theme by logging in your members account:

    http://inkthemes.com/members/member

    Next, you have to extract the zip file and rename that folder trafficatheme like trafficatheme_new,

    Again, you would need to create a zip file of that renamed folder (say: trafficaheme_new.zip),

    Now, upload the theme in your WordPress from Dashboard->Appearance->Themes->Add New,

    Then, activate your theme,

    This way you can install and activate your updated version in your site,

    Hope it will resolve your issue

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  3. adammacha

    adammacha New Member

    Joined:
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    I am doing as directed but when i reach here
    Now, upload the theme in your WordPress from Dashboard->Appearance->Themes->Add New,
    I does not allow me to add theme.
    See the attached screen

    Adam
     

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  4. priya

    priya Guest

    Hello Adam,

    Please send us your dashboard credentials at [email protected] along with this thread link and we will do it for you.

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  5. nitin

    nitin Guest

    Hi Adam,

    Greetings from InkThemes,

    I would like to let you know, that the featured image that you set up for a page does not gets displayed anywhere on the page. To add images to your page, you have to add content images using the 'Add Media' option.

    Please follow the screenshot given below.

    2015-12-11_13h21_48.png

    Hope you understand....!

    Thanks & Regards!
    Nitin
    InkThemes.com
     

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