I am in need of a simple Exit Box for our site, and this plugin works with every theme I try EXCEPT Dzonia. Could you provide me any assistance in getting it working? Site: http://therainsagency.com/insurance-information/helpful_links/ Plugin site: http://codecanyon.net/item/wordpress-exit-box/2291033 I have purchased the full version of the plugin. The popup never comes up, and the menu shifts to the left slightly. I think something in the css for the theme is preventing that from happening. Please let me know if I need to provide anything else. Thank you!
I have confirmed with the exit box creator that it is an older piece of javascript in the them that prevents it from working. Can I get any kind of help with this please?
Response from the plugin creator: Hello I checked again, and I can confirm that one of the javascripts called by your theme is conflicting. checking your theme I found that it is calling some very old libraries designed for much older version of jquery. <script type='text/javascript' src='http://therainsagency.com/wp-content/themes/dzoniatheme_234/js/ddsmoothmenu.js?ver=4.1.1'></script> <script type='text/javascript' src='http://therainsagency.com/wp-content/themes/dzoniatheme_234/js/slides.min.jquery.js?ver=4.1.1'></script> <script type='text/javascript' src='http://therainsagency.com/wp-content/themes/dzoniatheme_234/js/jcarousellite_1.0.1.js?ver=4.1.1'></script> <script type='text/javascript' src='http://therainsagency.com/wp-content/themes/dzoniatheme_234/js/cufon-yui.js?ver=4.1.1'></script> <script type='text/javascript' src='http://therainsagency.com/wp-content/themes/dzoniatheme_234/js/mank-sans.cufonfonts.js?ver=4.1.1'></script> <script type='text/javascript' src='http://therainsagency.com/wp-content/themes/dzoniatheme_234/js/jquery.validate.min.js?ver=4.1.1'></script> <script type='text/javascript' src='http://therainsagency.com/wp-content/themes/dzoniatheme_234/js/zoombox.js?ver=4.1.1'></script> <script type='text/javascript' src='http://therainsagency.com/wp-content/themes/dzoniatheme_234/js/custom.js?ver=4.1.1'></script> Unfortunately I wasn't able to narrow down to the root cause. You can confirm that exit box will work normally with any recent theme. please check if there are any updates for your theme. Sorry I couldn't help more. best regards Bouzid
I have determined that zoombox.js is to blame for the failure of the exit box plugin. Do you have any advice or know the repercussions to the theme from disabling it?
Hello! Sorry for the delayed reply, Please send us your website WordPress login details at [email protected] along with the thread link. Thanks, Praveen
