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cannot login to download themes or documentation

Discussion in 'VideoMember WordPress Theme' started by sandradohn, Sep 6, 2017.

  1. sandradohn

    sandradohn Member

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    Hi There, I am logged in here no problem but when I try to download documentation or themes the system does not recognize my username or email . My password does not work and I cannot reset....

    Please advise so I can access . Thanks, Sandra Dohn
     

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    sandradohn, Sep 6, 2017
    #1
  2. sandradohn

    sandradohn Member

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    This is the error I get no matter what I input, username, or email ....
     

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    sandradohn, Sep 6, 2017
    #2
  3. akbar92

    akbar92 Support Staff Staff Member

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    Hello Sandra,

    I have sent new login credentials on your other email link.

    Please check your e-mail and let me know.

    Thanks & Regards!
    Akbar
    InkThemes.com
     
    akbar92, Sep 7, 2017
    #3

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