Can not update wordpress

Discussion in 'Appointway WordPress Theme' started by paul watchorn, May 30, 2019.

  1. paul watchorn

    paul watchorn New Member

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    Hi,
    I have tried to update to the latest wordpress for security.

    I have this message:

    You cannot update because WordPress 5.2.1 requires PHP version 5.6.20 or higher. You are running version 5.5.38.

    I don't understand what it means.

    Many thanks, Paul.
     
  2. shemaela21

    shemaela21 Guest Staff Member

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    Hello,

    Greeting from InkThemes,

    You need to update the PHP version from the server side, kindly update it from there.

    If you are unable to do so then just send me the following login details at [email protected] along with the thread link.

    C-Panel Website URL: -
    C-Panel Username: -
    C-Panel Password: -

    We will do the needful for you.

    Regards,
    Shemaela
    InkThemes.com
     
  3. paul watchorn

    paul watchorn New Member

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    Hi,
    I have I have updated the PHP.
    I was able to then update the wordpress.
    However, Now, I can't update the pages, I just get a blank screen.

    I can not get into theme options either, Please see attached screenshot for the message I get.

    Thanks, Paul.
     

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  4. shemaela21

    shemaela21 Guest Staff Member

    Joined:
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    Hello,

    Greeting from InkThemes,

    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL : -
    WordPress Username : -
    WordPress Password : -

    We will check the issue and do the needful for you.

    Regards,
    Shemaela
    InkThemes.com
     

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