For All Customers. (Post thread link here incase your support question goes unanswered.)

Discussion in 'General InkThemes Discussion and Feedback' started by Neeraj, May 18, 2013.

  1. Gourav

    Gourav Support Staff

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    Hello,

    Use Photoshop to edit your logo.
    Check link for reference
    http://www.photoshop.com/tutorials

    I hope it will help you.

    Thanks & Regards
    Gourav Shrivastava
     
  2. index67

    index67 New Member

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    Do you guys ever answer support threads here or should I find somebody else to buy my products?..
    Just check my profile how many an-answered questions there...
    Your supports is unfortunately very poor...
     
  3. Nitesh

    Nitesh Support Staff

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    Hello,

    Please share all your unanswered threads here. I will try to resolve them all.

    Thanks & Regards
    Nitesh Raghuwanshi
     
  4. rehanaarain

    rehanaarain New Member

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    Hi,
    How to color affiliate links?
    http://www.comfortfootwearguide.com
     
  5. rehanaarain

    rehanaarain New Member

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    I also can not open comments on Home page. Please help me to open comment on home page.
     
  6. Nitesh

    Nitesh Support Staff

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    Hello Rehanaarain,

    For adding comment open page.php file and add code given below as shown in the image.

    Code:
    <!--Start Comment Section-->
                        <?php comments_template(); ?>
                        <!--End comment Section-->
    comment.png

    For affiliate link color:
    Please provide exact screenshot where the link is.
    So that i can provide you exact solution.

    Thanks & Regards
    Nitesh Raghuwanshi
     
  7. spiorro

    spiorro New Member

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    I need the CSS. Code for changing the color of my footer area and also the buttons for the infoway theme. What I really need is the css codes to change the entire color of theme. Please Help thanks.
     
  8. Nitesh

    Nitesh Support Staff

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    Hello Spiorro,

    We have already replied you regarding these changes.
    Please follow link given below.

    http://www.inkthemes.com/community/...nge-entire-template-color-to-one-color.10930/

    Thanks & Regards
    Nitesh Raghuwanshi
     
  9. s3audi

    s3audi New Member

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    Location:
    Istanbul
    Swiftray Pro Text area - top right hand side

    How can i remove the text area?
    I want to put logo full width to header.
     
  10. Gourav

    Gourav Support Staff

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    Hello,

    Please download "header.php" file attached and replace it with your current "header.php" file.
    Now,
    Paste this code in Custom CSS
    Appearance > Theme Option > Styling Option > Custom CSS
    Code:
    .header .logo img {
    max-width: 100%;
    } 
    Thanks & Regards
    Gourav Shrivastava
     

    Attached Files:

  11. 310guy

    310guy New Member

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    Location:
    Stuart, FL, 34995
    Posted Thursday

    So far, I think I have made a good start; but some things don't seem to be working right.

    Re: www.assistedliving-abroad.com

    (1) Google maps appear to be losing the location

    (2) Business Listings/page/edit......when going to "Preview" the entire listing doesn't show

    (3) : Home Page - clicking on a "Premium Listing" image and text doesn't show up

    (4) Under Home Page = recently added/read more text doesn't come up



    I think I followed the "support thread " to turn off the five star listing ... and accordingly I pasted the following in Custom CSS

    .tabbed .tabnav li a {
    display: none;
    }

    .star_rating,
    .review_desc,
    .article_rating,
    .r_rating{
    display:none;
    visibility:hidden;
    height:0;
    }

    Please advise

    Jack Langhorne
    [email protected] (Forum Name "310Guy")

     
  12. Nitesh

    Nitesh Support Staff

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    Hello,

    please provide the following information listed below.

    Thread Link:
    Your Website URL:
    WordPress Username:
    WordPress Password:

    Send this information on our email at [email protected]
    I will check and resolve your issue.
     
  13. indiaman

    indiaman Guest

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    Hi, I have just purchased your Roadfighter theme. What I would like to know is, is it possible to change the 'TAP TO CALL' button and the 'Reservations' mobile number to an email address instead? If so, how? If not, how do I remove the two buttons?

    Thank you.
     
  14. Piyush

    Piyush Support Staff

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    Hello,

    Download the header.php file attached with this post and replace it with the existing header.php file in the theme directory.
    And then go to the Appearance > Theme Options > General Settings panel in your dashboard and
    paste the email address in the "Contact Number For Tap To Call Feature" section.

    To change the "Tap To Call" image, go to images directory present in your theme directory and replace your image with present tap-to-call.png image or edit it.

    The name of image is "tap-to-call.png"

    Note:- Use same name for your edited image and remove the current image.
     

    Attached Files:

  15. indiaman

    indiaman Guest

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    Thank you for your assistance! It is very much appreciated.

    Best wishes
    Paul.
     
  16. philmelbourne

    philmelbourne New Member

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    I have no idea how to get a hold of you for support, no one responded to my problem and your directiosn fro clicking on link send you to a whole list of other
    peoples problems.

    Cmon man this is too difficult.

    here is my problem your theme version for appontway 1.14 is not accurate

    you cannot edit the bottom of home page as that section doesnt exist
    http://screencast.com/t/8ijVsQBTfvr

    Sorry to post here but I am at wits end and no way to reach you.

    here is my site www.mysocialapp.info
    bottom of page not editable
     
  17. Nitesh

    Nitesh Support Staff

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    Hello,

    That area was removed because of some designing issues. We will also update it's documentation soon.

    Thanks & Regards
    Nitesh Raghuwanshi
     
  18. rellaroo

    rellaroo New Member

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    Where do you go to actually submit a support request? I have started multiple conversations with no responses, I am a paying customer and do not understand where or how I can get support.

    Please reply with instructions to help me get a solution to my conversations, or how to actually reach someone in support.

    I am currently using Woodpecker theme and need support on changing out the current slider on main page with a Revolution Slider I created. unable to find location to place slider and receiving a Java error when place on the site regardless of where it is placed.

    I have moved on from my other 5 previous attempts to reach someone for help.

    my site is rellaroo.com
     
  19. Nitesh

    Nitesh Support Staff

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    Hello,

    To replace existing theme slide open "front-page.php" and remove code from line number 14 to 186 (from start slider comment to end slider comment)
    And add your slider code there.

    Thanks & Regards
    Nitesh Raghuwanshi
     
  20. jancisek

    jancisek Guest

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    I've tried a few 301 redirection plugins (Simple 301 Redirects, Eggplant 301 Redirects, Redirection) and 301 redirection is not working. I'm using the latest Cloratio theme and I have Yoast WordPress SEO plugging installed too. Anyone had the same problem or knows the solution. Thank you very much. Jan
     

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